Observability SpecialistÂ
Observability SpecialistÂ
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Job Description
Position : Observability Specialist
Location : New Jersey / Chicago IL (Onsite)
Seeking an experienced and highly skilled Observability Specialist with a strong focus on observability and this critical role you will be instrumental in ensuring the reliability performance and efficiency of our systems through the strategic implementation and management of cutting-edge observability practices and tooling. You will leverage your deep technical expertise to provide actionable insights proactively identify potential issues and drive continuous improvement across our infrastructure and applications. Key role is to lead technical discussion with the customer on products like DataDog to define a roadmap suitable for the landscape and engage in new feature discussion initiated by the vendor/customer.
Role Summary
As an Observability Specialist you will be a key contributor to our reliability initiatives with a specific focus on designing implementing and maintaining comprehensive observability solutions. You will work closely with customer engineering and product teams to establish robust monitoring alerting and analysis capabilities. Your expertise will be crucial in enabling proactive problem detection accelerating incident resolution and optimizing system performance.
Key Responsibilities
- Design and implement comprehensive framework for observability roadmap.
- Lead system performance benchmarking and optimization initiatives.
- Establish automated recovery mechanisms for common failure scenarios.
- Develop and enforce reliable monitoring solution.
- Create technical standards for resilient monitoring solution and approach.
- Participate in Root Cause Analysis (RCA) and postmortem processes.
- Develop frameworks to establish correlation in system failures.
- Design implement and manage end-to-end observability solutions encompassing metrics logs and traces across our infrastructure and applications.
- Evaluate deploy and maintain tools for monitoring logging tracing alerting and automation.
- Define intelligent alerting rules and escalation policies to ensure timely and effective incident response. Implement automated recovery mechanisms for common failure scenarios.
- Lead system performance benchmarking and optimization initiatives leveraging observability data to identify bottlenecks and areas for improvement.
- Analyze observability data to identify trends anomalies and potential risks. Generate actionable insights and reports to improve system reliability and performance.
Qualifications
- Significant experience in Observability Specialist or similar role with a strong focus on observability and monitoring.
- Deep understanding of observability principles and best practices (metrics logging tracing).
- Experience implementing and managing centralized logging and monitoring systems.
- Experience with cloud platforms (e.g. AWS Azure GCP) and containerization technologies (e.g. Docker Kubernetes OpenShift).
- Familiarity with AIOps and ML-based anomaly detection systems is a plus.
- Background in database performance monitoring and optimization.
- Knowledge of Service Level Objectives (SLOs) and KPI implementation.
- Experience participating in Root Cause Analysis (RCA) and postmortem processes.
- Understanding of compliance requirements related to monitoring and logging.
- Excellent problem-solving and analytical skills.
- Strong communication and collaboration skills.
Employment Type
Full-time
