• Manages day-to-day security network configuration network operations over both private and public infrastructure maintenance and troubleshooting of Security and Network Appliances
• Designs and develops voice video radio frequency and/or data communications networks to ensure success in meeting end user goals and objectives
• Acts as the primary liaison between the service desk and the senior administrators and monitors maintains and operates various IT systems
• Contributes to developing solutions on complex infrastructure projects and helps analyze design install configure and support network infrastructure and application availability and visibility
• Reviews and architectures technology standards around the core network technology portfolio and provides top-notch service and technical support to all users
• Designs delivers and supports network services and drives the successful operation evolution and support of application networks worldwide
• Researches analyses evaluates and monitors network infrastructure to ensure networks are configured to operate at optimal performance and recommends improvements to network operations and integrated hardware software communications etc.
• Prepares and maintains procedures and documentation for network inventory recording diagnosis and resolution of network faults enhancements and modifications to networks and maintenance instructions
• Prepares reports on network metrics related to the Network/Information Security Strategy Services Requests monitors network traffic activity capacity and usage to ensure continued integrity and optimal network performance
• Promotes Information Security Strategy Awareness across the enterprise and understands the enterprises organizational structure and culture to best attain objectives and results
• Provides support to all users and field engineers to resolve hardware issues as well as remote troubleshooting in order to resolve software user issues or other IT issues
• Provides communication and information to others in order to understand technical product issues or operations that impact technical support.
• Implements and manages servers operating systems application systems and infrastructure within the scope of activity of the department and provides specialized assistance to their users
• Ensures adherence to the data protection plan and in case of natural disasters hardware equipment failures operating mistakes computer attacks etc.
• Maintains licenses for owned/purchased software and supervises the information systems and carries out security and confidentiality maintenance parameters of internal data verification of access logs detection of possible dysfunctionalities etc.
• Manages the technical documentation and the documentation for the maintenance of the managed systems and performs the management of updates upgrades software patches application systems as well as infrastructure systems owned by the company
• Maintains contact with manufacturers and distributors of specific IT solutions and collaborates with specialized companies in this regard
• Implements solutions for intrusion detection and notification security auditing alerting and response virus detection and removal password complexity enforcement and media protection
• Analyses metrics to understand performance and efficiency of the installed IT systems and identifies opportunities for continuous improvements

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EDUCATIONAL QUALIFICATIONS:

Education:

• Bachelors Degree in Computer Science Information Technology or any other related discipline or equivalent related experience.

Preferred Certifications:

• Microsoft IT Certifications e.g. Certified Engineer Microsoft Certified IT Professional
• Certified Information Systems Security Professional (CISSP)
• Application/Infrastructure/Enterprise Architect Training and Certification e.g. TOGAF
• Cloud Infrastructure Certification e.g. Azure Solution Architect Expert Certification
• Networking Network convergence & Network Security & Compliance (CCNA)
• Enterprise IT Certification e.g. CGEIT

WORK EXPERIENCE:

• 0-2 years of directly-related or relevant experience preferably in IT Infrastructure design.

SKILLS & KNOWLEDGE:

Behavioral Skills:

• Assertiveness
• Creativity & Innovation
• Critical Thinking
• Impact and Influencing
• Multitasking
• Prioritization and Organization

Technical Skills:

• IT Regulatory Compliance like SOX Compliance
• Data Management
• Data Security
• IT Infrastructure Management
• IT Support like Software & Hardware Installation Troubleshooting
• Server Management
• Service Level Maintenance
• Technical Documentation

Tools Knowledge:

• Citrix technologies like XenDesktop XenApp XenServer
• Cloud Computing Tools like AWS Azure Google cloud
• Customer Relationship Management (CRM) Systems like Salesforce Marketing Cloud Sales Cloud
• Database Software like RDBMS DB2 Oracle MS SQL
• Enterprise Resource Planning (ERP) Systems like Sage ASW SAP
• Operating Systems & Servers like Windows Linux Citrix IBM Oracle SQL
• Microsoft Office Suite
• Middleware nodes & servers like Websphere Jboss
• Ticket/Complaint Management Systems
• Virtualization Tools like VMware vSphere or MS Hyper-V
• Internet Protocols like DNS HTTP LDAP SMTP Easy DNS No IP

What Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Affiliated Companies

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race color religion sex sexual orientation gender identity genetic information national origin age disability veteran status or membership in any other class protected by federal state or local law.

The companys continued success depends on the full and effective utilization of qualified individuals. Therefore harassment is prohibited and all matters related to recruiting training compensation benefits promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned