Private Patient Liaison Officer
Private Patient Liaison Officer
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Job Description
Job Description:
Excellent benefits including salary packaging
Flexible working arrangements
Full time or part time position available until August 2026 potential to extend
About the Role
The successful candidate will be working in a team who are responsible for the face to face contact with inpatients across the hospital ensuring patients and families are given appropriate informed financial consent. A caring customer service focus is imperative as this role involves liaising with internal stakeholders patients and/or their families Medicare Private Health Funds and compensable third-party providers.
There may be the opportunity to work from all of our campuses including Fitzroy East Melbourne and Kew!
Classifications for this position range from HS2 - HS21 ($66 768 - $73811.92 pa/pro rata)
Your Contribution
Knowledge or interest in Health fund billing & hospital administration
Excellent organisation skills
Excellent customer service skills
What we Offer
A focus on wellbeing initiatives with regular events and programs
Confidential solutions-focused employee counselling
Salary Packaging Increase your take home pay!
Regular opportunities for professional development to assist you to reach your career goals
Culture of continuous improvement
Working at St Vincents
St Vincents Hospital Melbourne (SVHM) is a leading teaching research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion Justice Integrity and Excellence.
Application
Please attach your resume and cover letter to your application.
Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.
We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve.
Please visit our website for further information regarding our Aboriginal and Torres Strait Islander Employment at SVHM.
SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory immunisations/vaccinations (including flu vaccinations).
This position is subject to a Victorian government direction regarding vaccination against COVID-19. Successful applicants must meet these vaccination requirements. Please contact us if you would like to know more.
Closing Date:
25 September 2025 11:59pmReconciliation Action Plan:
At St Vincents we acknowledge the importance of creating a work environment that is welcoming safe equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes we encourage applications from Aboriginal and Torres Strait Islander Peoples.
For further information visit https:// or get in contact at
View Reconciliation Action Plan
Code of Conduct:
Required Experience:
Unclear Seniority
Employment Type
Full-Time
