Director, Communications
Director, Communications
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Job Description
Responsibilities:
Public Relations & Brand Reputation Management:
Lead comprehensive public relations strategy and execution including media relations industry positioning and thought leadership initiatives
Partner with and manage external public relations agency to execute PR campaigns and media outreach initiatives
Monitor and manage brand reputation across all channels implementing proactive reputation management strategies
Develop crisis communication plans and serve as primary communications lead during crisis situations
Build and maintain relationships with key industry journalists analysts and influencers in the data center and technology sectors
Oversee media training for executives and key spokespersons
Manage awards submissions and industry recognition opportunities to enhance brand visibility
Executive Communications:
Provide strategic communications counsel to C-suite executives and senior leadership team
Draft executive messaging including speeches presentations bylined articles and thought leadership content
Support CEO and executive team with media interviews conference presentations and public speaking engagements
Develop executive communication strategies for key business initiatives acquisitions and strategic announcements
Coordinate executive visibility at industry events conferences and customer engagements
Internal Communications:
Develop and implement strategies to keep employees informed engaged and aligned with company goals using internal newsletters announcements and other materials
Facilitate two-way communication via the corporate intranet all-company email town halls video and social media ensuring consistent and effective messaging in collaboration with HR and other departments
Advise senior leadership on impactful communication practices and build internal communication programs to drive engagement and convey company strategy vision and processes
Support managers in their communication responsibilities through coaching and tools fostering a two-way dialogue
Lead change management communication strategies adapting to external/internal environments and manage key employee communication channels measuring their effectiveness and recommending improvements
Produce content to align employee work with company goals monitor employee engagement and collaborate with HR on improvement strategies
Promote and reinforce the companys brand standards
External Communications & Stakeholder Management:
Oversee the creation of external communications including press releases media pitches external affairs and corporate announcements
Own and organize public relations calendar and strategy
Manage stakeholder communications including investor relations support customer communications and partner messaging
Develop content for social media channels and ensure it aligns with our brand voice and strategic goals
Coordinate external communications for product launches partnerships and major business announcements
Qualifications:
8 years of experience in communications with significant public relations and brand reputation management experience
Proven track record supporting C-suite executives with strategic communications and executive messaging
Demonstrated experience in crisis communications and reputation management
Strong portfolio of successful PR campaigns and media relations achievements
Excellent writing editing and proofreading skills with a keen eye for detail
Strategic mindset with ability to develop comprehensive content strategies across multiple channels including video content
Experience with video content strategy and multimedia content development
Strong organizational skills and the ability to manage multiple high-priority projects simultaneously
Experience with social media management and website content creation
Comfort working with senior executives and board-level communications
Willingness to explore and utilize AI tools in communications
Software experience: HubSpot Canva and project management tools
Experience in the data center power and energy or technology industry preferred
Crisis communications experience in technology or infrastructure industriespreferred
Media training and spokesperson experiencepreferred
Experience with video production oversight and multimedia content creationpreferred
Familiarity with using AI-driven content tools and analytics platformspreferred
Demonstrated success managing corporate reputation during challenging situationspreferred
Education/Certifications:
Bachelors degree in Communications Public Relations Marketing Journalism or a related field
Work Environment:
Hybrid work schedule
CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity religion national origin disability veteran status or other legally protected status.
CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne or to submit a resume.
Required Experience:
Director
Employment Type
Full-Time
