• 401(k)
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• Wellness resources

• Serves as the main point of contact for the clients addressing inquiries providing guidance on appropriate coverage changes and contractual requirements and educating clients on policy exclusions and exposures
• Partners in the strategic development of insurance plans tailored to client needs.
• Acts as field underwriter and authorized representative of the insurance carriers to assess and bind coverage as appropriate.
• Strategically manages the remarketing of renewals to ensure high account retention rates.
• Oversees the preparation of client proposals including submissions loss evaluations and risk analyses ensuring timely and accurate quotations and policies. Communicates various billing and invoicing options.
• Prepares comprehensive summaries of insurance and schedules accurately producing binders certificates policies endorsements and other related documents to support client needs.
• Assists clients in submitting first reports of claims by obtaining adjusters and/or arranging a visit from a member of the claims team. Facilitates the prompt response from carriers and their staff in order to expedite claim settlements.
• Conducts thorough policy reviews during renewals and audits verifying accuracy and ensuring necessary corrections are executed. Proactively communicates significant audit discrepancies to clients and determines further action.
• Reviews cancellation requests determining reasons and attempting to retain client accounts while maintaining the companys financial integrity.
• Stays informed about industry developments new products legislation coverage options and technological advancements to continuously enhance knowledge performance and client services.
• Recommends process improvements as needed.
• Quickly identifies and resolves complex client service issues.
• Performs other projects duties and tasks as assigned.

• A Property and Casualty License from state of domicile is required and must be maintained with preference given to individuals who have insurance designations (e.g. AINS CIC CPCU ARM).
• High School Diploma or equivalent. Four-year degree preferred.
• Minimum 5 years account management experience in the insurance industry with a focus on personal lines of coverage is required.
• Bilingual (Spanish/English) is a plus or a must in some locations.
• Strong analytical and mathematical skills.
• Strong PowerPoint and presentation skills for both in-person and teleconference/webinar sessions.
• In-depth understanding of advanced personal lines of coverage with the ability to advise clients concerning their complex insurance needs.
• Excellent written and verbal communications skills are required to maintain effective relationships with clients co-workers carriers vendors and others.
• Proficient skills in Microsoft Office (primarily Excel and Word). Must be computer literate with the ability to learn new software applications.
• Intermediate to advanced knowledge of insurance markets products services insurance ratings and underwriting procedures.
• Must have a valid drivers license the ability to travel to client sites and a reliable source of transportation.

• Competitive pay.
• A safe and healthy work environment provided by our robust benefit program including family health and wellness programs 401K employee assistance programs paid time off paid holidays and more.
• Career advancement and development opportunities.

YOUR FUTURE as an Independent Insurance Agent Starts Here

If youre looking for a career that offers flexibility job stability strong compensation and more then youve come to the right place! Working with an IIANC member agency is a great career choice!

IIANCs members are Trusted Choice independent insurance agencies located all across North Carolina. Youll find nearly 1000 of our member agencies in small towns and large cities from the mountains to the coast. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you!

With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents the demand for insurance professionals is growing every day! Is this career right for you

This agency is independently owned and operated. Your application will go directly to the agency and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.