Accessibility Coordinator and Student Success Advisor

Job Description:

1. GENERAL POSITION INFORMATION

Position Name: Accessibility Coordinator and Student Success Advisor

Classification: Exempt

FTE: 1.0; Full time

Work Hours: 37.5 hour work week. Monday-Friday 8 a.m. to 4:30 p.m. occasional evening or weekend hours may be required. Hybrid with some on campus and some remote work options.

Department/Division: Student Success

Supervisor: Director Student Success

Benefits: Comprehensive benefits package including employer paid and employer sponsored health dental and vision insurance plan options. 403(b) retirement plan with up to 10% match after one year. Tuition waiver eligibility for UWS academic programs after one year of employment. Free and reduced cost care in the campus health center for employees and their immediate family members. Paid vacation sick wellness time and holidays.

2. POSITION SUMMARY

The Student Success Advisor supports the UWS mission by enhancing the overall student experience through the programs and activities that promote academic success. Under the direction of the Director of Student Success and in coordination with other university personnel the Student Success Advisor provides academic support services such as student advising academic coaching tutoring and accessibility services. With a focus on on-campus students the Student Success Advisor explains university policies and procedures connects students with resources and facilitates a welcoming and inclusive environment to support student success. The successful candidate will apply detailed knowledge of university academic programs policies and procedures independent judgement and problem-solving skills and strong communication technical and organizational skills.

3. KEY RESPONSIBILITIES

Student Success Advising (20%)

• New Student Advising: Assist with onboarding and orientation for new students including account access IT requests university policies and requirements student life etc.
• Academic Advising: Assist students with completing required tasks associated with ongoing enrollment. Refer students to academic leadership or faculty advisors for specific career and program planning.
• Success Coaching: Support students with academic and personal skills including time-management test-taking studying and connect students with available resources.
• Academic Standing Advising: Provide advising for students who are not meeting SAP requirements including connecting students to applicable resources.
• Leave Advising: Manage leave inquiries track students on leave and support students returning from leave.

Accessibility Services (50%)

• Facilitate programs for students with disabilities to ensure compliance with the Americans with Disabilities Act.
• Facilitate comprehensive support services for students with qualifying disabilities.
• Provide direct support and advising to students with temporary and permanent disabilities.

Tutoring Program (10%)

• Supervise and create schedules for student employees and tutors.
• Review and approve tutor and student worker schedules and timesheets.

Student Inquiries and Support (20%)

• Answer questions about services and support available to students.
• Provide direct assistance to students to access available services navigate UWS policies and procedures and find answers to questions.
• Lead efforts to promote and maintain a welcoming inclusive accessible and supportive environment.

• Answer questions about services and support available to students.
• Provide direct assistance to students to access available services navigate UWS policies and procedures and find answers to questions.
• Lead efforts to promote and maintain a welcoming inclusive accessible and supportive environment.
• Promote and demonstrate a commitment to a culture of continuous improvement.
• Stay current on national trends and best practices in student services and student advising.
• Attend training meetings and conferences as directed.
• Serve on campus committees as assigned.
• Other duties as assigned.

4. UWS CORE VALUES

Best Practices:We maintain high standards by using and integrating evidence across multiple disciplines.

Curiosity:We are innovative open minded and forward thinking.

Inclusiveness:We are respectful mindful and welcoming of different ways of being thinking and doing.

Professionalism:We are responsible respectful and accountable.

Student-Focus:We work for the common good of students academic and professional success.

Whole-Person Health:We promote physical mental and emotional wellness in all facets of the UWS experience.

5. POSITION QUALIFICATIONS

Required

Education & Training: Bachelors degree or equivalent experience

Experience: Two years of experience in an advising or student support role in a higher education setting; Experience providing direct support to students with disabilities

Related Knowledge Skills & Abilities: Proficiency in MS Office; Intermediate skill level with database management and report preparation and analysis; Exemplary written and oral communication skills

Other Qualifications: Demonstrated ability to build strong student relationships with a diverse student population; Demonstrated high level discretion and sound judgement with confidential information; Demonstrated understanding of the role of student support and how it impacts retention and student success; Demonstrated problem-solving skills and ability to adapt to new conditions and assignments; Demonstrated ability to manage competing demands set priorities and provide timely responses to urgent issues; Demonstrated ability to contribute to a high-performing team and exercise a high degree of professionalism

Preferred

Experience: Three or more years of experience in an advising or student support role in a higher education setting

Related Knowledge Skills & Abilities: Experience with student information systems or other enterprise systems

6. APPLICATION SCREENING AND HIRING PROCESS:

Screening of applicants will begin immediately and the position will remain open until filled. Please submit a cover letter and resume.

University of Western States conducts background checks for the finalist or finalists of staff and faculty positions. The type of background check will vary by position type.

Compensation & Benefits

of Western States is an Equal Opportunity Employer.