Job Description Summary

Job Description

Roles and Responsibilities

This role will primarily be involved with our PPM application Clarity using the Modern UX. This is a functional role where we partner with a Digital Technology team who technically support the application. This is also a techno-functional role and may require data movement and solutions between digital tools such as Microsoft Project Smartsheet Deltek and others. The scope of this role spans these areas:

• PRIMARY: Onboarding of programs and projects from their current tool solutions into the Clarity PPM following this process flow; project migration fit-gap analysis requirements gathering of gaps if applicable conduct training and hyper-care support at launch.
• PRIMARY: Operations: Provide level 2 support where business context and deeper knowledge is needed. Functional support the maintenance cycle including regression testing for upgrades. Customer engagement activities such as open office hours health checks and obtaining user feedback.
• SECONDARY: Enhancing Digital Tools: Will perform process mappings of the current state looking for lean waste and alignment with GE Policies and the Engineering handbook to shape the Program Management Policy and supporting enterprise applications. Research industry standards and perform a fit-gap-analysis to come up with solutions for problems and opportunities.

Required Qualifications

• Bachelors degree from an accredited university or college
• Minimum of 5 years experience in project operations & programs management

Desired Characteristics

• Certification in project management such as PMI Project Management Professional (PMP)
• Prior experience as a PPM product owner business analyst project manager program manager engineer or a similar role
• Experienced with project management strategies processes and supporting digital tools
• Knowledgeable of scheduling techniques for large multi-year programs having more than 5000 tasks using Critical Path Method early/late start early/late finish and float
• Ability to analyze a range of complex data and make decisions based on analytical findings
• Advanced computer skills and knowledge of PMO software tools such as MS Project Deltek Open Plan Smartsheet Clarity PPM or other enterprise PPM systems
• Good critical thinking and problem-solving skills
• Communication and interpersonal skills to convey project management concepts with those unfamiliar with the subject
• Ability to thrive in a fast-paced environment and work well under pressure
• Project Management: Have a proficient overall understanding of the PMI process groups (Initiating Planning Executing Monitor & Controlling Closing) and knowledge areas (Integration Management Scope Schedule Cost Quality Resource Communication Risk Procurement Stakeholder Management).
• Computer Literacy: Proficient with computer systems in using a range of software tools to analyze and manage projects. Project management software also allows analysts to plan track and monitor progress and workflows. Other general computer tools such as spreadsheets presentation software and database management software.
• Critical Thinking: Critical thinking skills to solve problems make informed decisions and evaluate suitable options. Applying critical thinking to better assess potential risks evaluate the relevancy of data to identify potential issues. Consider alternative scenarios and develop contingency plans.
• Process Mapping: Knowledge of process modeling techniques such as BPMN (Business Process Model and Notation) and process analysis tools such as Visio to identify inefficiencies and propose improvements.
• Time Management: Managing multiple tasks and deadlines holding self and others accountable.
• Empathy and Emotional Intelligence: Understanding the needs and perspectives of stakeholders requires empathy and emotional intelligence helping to build strong relationships and trust.