Outreach Coordinator

This position offers a unique opportunity to join Boise State as either an Entry-Level Outreach Coordinator or a Senior Coordinator depending on your experience and qualifications. Whether youre starting your career in higher education or are an experienced professional ready to lead strategic outreach efforts this role provides a pathway for growth and impact in supporting transfer students and building community partnerships.

Entry Level:
The Outreach Coordinator supports Boise States mission by promoting administering and providing student services at external locations. This role emphasizes foundational skill-building enabling the candidate to grow into a senior-level position while developing strong relationships with stakeholders.

Senior Level:
The Outreach Coordinator Senior strategically develops and manages educational outreach programs. This role requires a seasoned professional who will serve as the primary point of contact for educational outreach programs fostering community partnerships and guiding prospective students through the transfer process.

Neither is eligible for VISA sponsorship.

Neither is eligible for a remote/hybrid work schedule.

The Division of Extended Studies is on a mission to extend higher education beyond traditional boundaries. Our collaborative teams expand student access and improve student success with innovative programs that reach across our metropolitan area Idaho and beyond. We facilitate online education community-based programs concurrent enrollment at high schools summer sessions continuing education programs and other lifelong learning options. Join us!

The Boise State Transfer Success team part of the Extended Studies Division at Boise State University is dedicated to supporting transfer students throughout their academic journey. Our mission is to provide comprehensive resources and personalized guidance to ensure a smooth transition and successful completion of degrees for transfer students. This role also involves proactive recruitment efforts engaging directly with community college students to generate interest and encourage them to transfer to Boise State.

The Transfer Success Team provides essential services to help students from their first day at their community college to explore degree options navigate articulation agreements and apply to the university. We guide transfer students through every step of the process ensuring they understand credit portability and the overall transition to Boise State while providing personalized support throughout their journey. We serve students from local Idaho community colleges out-of-state community colleges and adult learners returning to complete their degrees. Join our team and help create a supportive environment for transfer students as they pursue their educational goals at Boise State.

Entry Level:
Fully competent and productive professional contributor who applies acquired job skills policies and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity. Works independently with general supervision; exercises judgment within defined guidelines and practices to determine appropriate action. May provide guidance and assistance to entry level professionals and/or support employees.

Senior Level:
Recognized subject matter expert who knows how to apply theory and put it into practice with in-depth understanding of the professional field with limited oversight from managers. Independently performs the full range of responsibilities within the function; requires deep job knowledge of areas typically obtained through higher education combined with experience. Manages large projects or processes and problems faced are difficult and often complex; analyzes problems/issues of diverse scope and determines solutions. May manage programs that include formulating strategies and administering policies processes and resources; functions with a high degree of autonomy. Influences others regarding policies practices and procedures.

Entry Level:
Be the on-site representative for the Boise State Office for Transfer Success located at the College of Western Idaho in the Higher Education office.
Proactively contact prospective transfer students to help them understand their options at Boise State.
Provide student services including program guidance transfer assistance and advising.
Plan and coordinate events such as information sessions education fairs and group presentations.
Build relationships with community college stakeholders to expand educational access.
Maintain a welcoming organized and professional site environment.

Senior Levelincludes the above duties as well as:
Strategically develop and manage outreach programs to meet enrollment and partnership goals
Serve as the primary point of contact for educational outreach programs and stakeholders.
Represent Boise State at community events building long-term partnerships with organizations and institutions.
Manage outreach center sites including staff and operational needs.

Duties for both levels also include:
This position is based at the College of Western Idaho but also includes service to Treasure Valley Community College (TVCC).
The candidate should expect to travel to all CWI campuses weekly. And to TVCC in Ontario OR at least once per month weather permitting.
Occasionally the candidate must also travel to Boise or Twin Falls for team meetings and events.
Travel will be required and can include traveling during days evenings or weekends.

Both may perform other duties as needed.

Entry Level:
Excellent verbal and written communication skills
Strong organizational and multitasking skills.
Ability to work independently or collaboratively.
Proficiency with Microsoft Office and Google Workspace tools
Customer service-oriented mindset with attention to detail.

Senior Level: includes the above duties as well as:
High level of customer service and attention to detail.
In-depth understanding of the rural adult non-traditional transfer and first-generation student populations their characteristics and unique needs.
Demonstrated ability to develop innovative problem-solving.
Demonstrated ability to work in an environment that values the abilities perspectives skills and collaboration of individuals from all backgrounds.
Public speaking and ability to represent the University to communities and leaders.
Proficiency with Google G Suite and Microsoft Office suite of programs.
Demonstrated experience with rural education and rural communities.
Excellent verbal and written communication skills.

Entry Level:
Bachelors Degree or equivalent relevant professional experience.

Senior Level:
Bachelors or Advanced Degree and 5 years of professional experience or equivalent relevant experience.

Masters degree in a related field.
1-2 years of experience utilizing a CRM or higher education software such as Slate PeopleSoft or Perceptive to document interactions and verify student information.
1-2 years of experience recruiting prospects in higher education or a related industry to include 1:1 appointments information sessions and written communication.
1-2 years of experience representing a community college university or company by strategically building long-term relationships with key contacts.