Complex Service Technician V
Complex Service Technician V
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Job Description
Complex Service Technician V
What you will do
A Johnson Controls Security Technician is a troubleshooter and service expert possessing knowledge and experience with intrusion IP CCTV access control and fire alarm systems from multiple manufacturers. Candidate will possess strong verbal communication skills as they identify the needs of the customer and then inform them of next steps and processes to repair the system as needed to return full functionality. Candidate will possess skills and experience to inspect said systems to ensure proper functionality and provide written or digital reports to customer and company as needed.
How you will do it
- Locate and alleviate trouble with damaged equipment or wiring.
- Readjust equipment repair or replace inoperative equipment and test for operation.
- Coordinate inspections and/or installations with police fire departments or other appropriate agencies.
- Performs repair and/or inspections of intrusion detection IP CCTV Access Control systems and fire alarms (if applicable).
- Assists fellow service technicians with system repairs and completes minor repairs including battery replacement.
- Tests operation of system to the customer monitoring center to properly establish service connectivity.
- Complete all forms accurately and customer paperwork as required.
What we look for
Required
- 3 years in low-voltage or security industry.
- Excellent general knowledge of major security manufacturer platforms including: Bosch/Radionics Honeywell Firelite Silent Knight DMP DSC etc.
- Valid drivers license with an excellent driving record.
- High school diploma or GED
- Ability to pass thorough background and identity checks.
Preferred
- Ability to read blueprints and schematic drawings.
- Ability to operate hand and power tools.
- Ability to unload ladder from fleet vehicle and climb ladder.
- Ability to always operate fleet vehicle in a safe manner.
Ability to communicate and provide excellent customer service is very important for this role.
HIRING HOURLY RANGE: $40.86-$57.21 (Hourly rate to be determined by the education experience knowledgeskills and abilities of the applicant internal equity location and alignment with market data.) This positionincludes a competitive benefits package. For details please visit the About Us tab on the Johnson ControlsCareers site at Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process please visit here.
Required Experience:
IC
Employment Type
Full-Time
