Key Account Coordinator
Key Account Coordinator
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1 Vacancy
Job Description
Job Title:Key Account Coordinator
Location:Manchester - Hybrid 2 days in the office
Salary:Competitive salary fantastic benefits including enhanced maternity/ paternity and life assurance
Role Purpose:
As a Key Account Coordinator youll play a key role in delivering exceptional service by ensuring that all contractual requirements are met on time every time. You will work closely with clients colleagues and third-party partners to maintain accurate data monitor KPIs and ensure effective delivery of periodic inspections and services.
Key Responsibilities:
- Manage mechanical inspections overdue tasks and defects for one of our largest clients.
- Maintaining and updating asset information in Bureau Veritas and client systems.
- Track and update scheduled activities like inspections defects and missed inspectionsdaily.
- Arrange all site access and joint meets for mechanical inspections.
- Be the central point of contact for internal and external mechanical queries engaging with internal technical resources where required.
- Participate inregular meetings with the client and maintenance contractors to presentmechanical KPI and defect statistics and discuss any actions required.
- Develop strong working relationships with clients FM service providers and internal teams.
- Maximise charging of overtime and repair audits
- Actively contribute to process improvements and promote the One BV culture.
What Were Looking For:
- Role would suit someone with some previous experience in scheduling arranging site visits or mechanical/engineering customer service
- IT literatewith knowledge of Excel Word and MS Office Suite.
- Proven ability to analyse data and meet targets.
- Strong communication skills and client-focused approach.
- Skills:Proactive multi-tasking and service delivery focused. Able to work under pressure and adapt to new challenges.
- Qualifications:GCSEs or A-Level equivalent. Experience in finance/invoicing systems is an advantage.
Why Join Us
- Hybrid Working:Enjoy the flexibility of working both from home and the office.
- Career Development:Comprehensive training and opportunities for personal growth and development.
- Impact:Play a key role in the delivery of high-quality services and enhance client relationships driving success for both Bureau Veritas and our clients.
Whats in it for you
- Competitive salary
- 25 days holiday 8 bank holidays with the option to buy or sell 5 holidays plus an option to carry over 5 days
- Combined employee/employer pension contributions of up to 12%
- Flexible working
- Flexible benefits scheme to suit what is important to you including Life Cover Private health care Dental Care GymFlex Techscheme Enhanced Maternity/Paternity policy Give as You Earn scheme & Travel Insurance
- Health and Wellbeing Support through; Mental Health First aiders Employee Assistance programme & Smart Health services
- Working for an Industry leading global Inspection company
At Bureau Veritas we believe in fostering a collaborative and supportive environment where everyones contribution matters. If you are driven proactive and passionate about delivering excellent service apply today and become part of a globally recognised team.
Required Experience:
IC
Employment Type
Full-Time
