Applications Analyst II
Applications Analyst II
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$ 73798 - 107400
1 Vacancy
Job Description
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
At Mass General Brigham Digital we pride ourselves on our ability to create maximum strategic clinical and operational value from established and emergent technologies for our patients care teams researchers and employees. Digital health will not only enhance the equity and efficiency of healthcare delivery but it will also help make medicine more personalized and precise. We recognize that increasing value and continually improving quality while maintaining an inclusive focus are essential to organizational excellence and we invite you to join us on this journey. The work we do in Digital is a strategic imperative and there is a strong and growing understanding of how together we will transform Mass General Brigham in innovative and impactful ways. Research-infused care sets Mass General Brigham apart As a national leader in innovation our patient-centered mentality and systemwide collaborative approach are the keys to research breakthroughs that drive medical innovation gain new knowledge and improve patient outcomes. Our physician-scientistsin the lab in the clinic and at the bedsidework tirelessly to understand the effects of debilitating diseases and our patients needs to help guide our studies and improve patient care. Mass General Brigham has over 200 years of leading innovative science with 13 Nobel Laureates for research achievements and medical firsts. As a world-recognized leader in research we are home to one of the largest hospital system-based research medical centers in the U.S. with anannual research budget of over $2 billion. Our researchers and clinicians are conducting thousands of studies in every major medical therapeutic and technology discipline. We are currently enrolling our patients in over2700 ongoing clinical trials to accelerate bringing new treatments and therapies to our patients and the world. Mass General Brigham is expanding support for the research community and seeking an Applications Applications Analyst II provides end user and systems validation support for MGB Digital Research Operations Data Management and Integrity Tools including: LabArchives StudyTRAX Adobe GitLab and additional research focused applications. More info on our website: Duties and Responsibilities:- Trains end users on how to access software applications. Develops end user documentation.
- Provides ongoing support of the software applications by identifying and resolving issues and escalating as needed for timely resolution.
- Provides high quality customer-focused services.
- Runs reports updates tables and performs other tasks associated with the ongoing operation of the software environment.
- Participates in regular team meetings to discuss team activities issues and updates.
- Works closely with Regulatory Compliance & Education Application Service Managers & other technology teams to contribute to the testing effort for application integration and interface testing.
- Develops and executes test plans and performs other software quality assurance tasks. - Uses the Mass General Brigham values to govern decisions actions and behaviors. These values guide how we get our work done: Patients Affordability Accountability & Service Commitment Decisiveness Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion Integrity & Respect Learning Continuous Improvement & Personal Growth Teamwork & Collaboration
- Other duties as assigned
Qualifications:
- Bachelors Degree required
- 5 years of healthcare information technology experience software engineering software quality assurance or equivalent related experience
- Fundamental programming skills required experience with PHP RoR or mySQL a plus
- A combination of education and experience may be substituted for requirements
Skills/Abilities/Competencies:
- Experience in the development support or operation of software applications in a healthcare setting
- Previous experience performing application testing
- Experience with test case management and defect tracking
- Experience with validation of applications used in an FDA-regulated environment highly desired
- Experience with automation testing Cypress testing framework and Gherkin syntax highly desired
- Knowledge of Microsoft ADO - Excellent oral and written communication skills - Strong interpersonal skills to effectively communicate with both technical and non-technical staff
- Demonstrated analytic and problem-solving skills
- Ability to learn quickly
- Knowledge of Microsoft Office 365 and other popular office productivity solutions
Additional Job Details (if applicable)
-M-F Eastern Business Hours required
-Hybrid onsite Flexible working model required weekly includes onsite in office (number of days weekly can vary must be flexible for business needs)
-1-2 onsite days per week
-Remote working days require stable secure quiet compliant working station
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$73798.40 - $107400.80/AnnualGrade
6EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
IC
Employment Type
Full-Time
