BMS Technician

Our clients will come to you for equipment fixes so youll be expected to be skilled in carrying out repairs. At the same time you should always be ready to get hold of vendors to do maintenance work at a moments notice. On top of this youll also have to speed up any required equipment moves adds and changes every decision or action you will make youll need to keep in mind that you follow local governmental rules and regulations to avoid any legal troubles.

MAJOR RESPONSIBILITIES

Transforming to the Workplace Team of the future

• Resolve technical problem in a timely manner to enhance Occupant Experience

• Commitment to deliver the best level of service every time through attention detail

• Identify opportunities to improve technical service delivery to benefit the workplace

• Trusted partner to deliver all GRE requirements aligned to GRE OE codes

• Strive for Continuous Improvement implementation

Client/Stakeholder Management (in support of the Technical Services Manager/Assistant Manager)

• Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators

• Deliver an exceptional quality of service to the Client as reflected by Client feedback

• Communicate effectively with Clients and vendors at the ground level to create customer delight

• Work with all related parties on timely delivery of all services

Leadership / Staff Management/ Team Participation

• Actively encourage an environment that supports teamwork co-operation service and performance excellence and personal success

Operations Management

• Functional operational control to deliver excellence every time

• Knowledge of BMS system generate reports logs trend charts from time to time

• Understand the operational & technical requirements of the site

• Be able to resolve problems and improve operations

• Implementation of task procedures and policies

• Respond to critical out-of-hours issues & participate as a key team member in responses to emergency situations

• Monitor the HVAC system in the BMS for its healthy operation and throttle the settings as per the requirements to maintain the standards

• Thorough knowledge of process to be followed during power failure incidents etc

• Coordinate manage and oversee vendors to perform a wide range of workplace-related services

• Ensure service deliverables meet SLAs and KPIs

• Cost saving mind-set that drives value for service as every level

• Escalate reoccurring problem and possible solutions to Engineering and Workplace team

• Located on site at the clients offices

• Mobile as to cover multiple sites

• Implementing building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems

• Ensuring an adequate supply of materials and service for the proper operation of the buildings and enter into supply and service contracts as approved by the client

• Share best practices and new ideas to further support the Workplace Experience Team

• Adhere to the Risk & Safety work practices to mitigate the risk of services interruption to clients operation

• Co-ordinate with Building Operation teams in setting up and sustaining the best maintenance standards and practices

• Deliver a programme of inspections for the property on Energy conservation Maintenance practices Utility management and Risk management procedures

• Deliver /oversee the pre-emptive maintenance programme to reduce the risk of sudden failures of critical equipment

• Follow the SOP/EOP

• Maintain accurate check of logs of all critical systems

• Carryout breakdown maintenance as and when

• Incident management well aware of the process and escalation

• Ensure smooth shift hand over process

• Participate in regular audits on process to ensure the procedures are being followed and adhered with by the FM staff

• Adhere to all safety procedures including Crisis Management/ Business Continuity and Emergency Procedures are maintained at all times

• Ensure all works are compliance with statutory regulations on fire health and safety standards

• Ensure that service delivery teams and on-site contractors undergo a Health and Safety Induction prior to deployment

Certified and experienced

Are you certified to do electrical or mechanical repair Have you worked in a facilities and maintenance with at least 2-4 years experience in maintenance and improvement works preferably in a corporate property / facilities management setting Do you have the ability to maintain property / facility services in accordance with maintenance plan If yes then you are who were looking for!

Good-natured and customer-oriented

Can you clearly report issues and problems and provide clear instruction to repair bugs and malfunctions To serve clients the best way possible good communication skillsboth written and spokenwill also be indispensable for this role. Can you speak or write in English Thatll be a big plus!

Team player

JLLs unmatched excellence is only made possible by team worka core value we want you to possess. We expect you to support the team and work well with others toward achieving targets. Likewise you must have a proven track record of flawless project execution all while following company standards and procedures. Ensuring that the team practices our I am JLL core behaviours is also under your mandate.

Client focused enthusiast

It is important that you can easily interact with the general client staff and vendors to deliver efficient services. Well also count on you to address conflicts and conflicting priorities effectively. Likewise you must be an excellent and resilient communicator who faces customers with a smile at all times even when times get rough occasionally.

CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA

Ideal Experience

• Good verbal and written communication skills

• Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements

• Knowledge of HVAC Fire Protection System Electrical system and BMS system. Has experience in CRAC UPS Chiller plant or Critical Equipment/Data Centre operations is preferable

• Thorough knowledge of BMS System

• Knowledge of Occupational Safety requirements

• PC literate and able to manage daily activities using various systems such as BMS and other computerized control/monitoring system

• 6 working days per week shift pattern 24/7 coverage

• Ability to effectively communicate and interact with all levels of people

• 2 to 4 years of experience

Critical Competencies for Success (with corresponding I am JLL behaviours)

Client Focus & Relationship Management I Value my Customers

• Demonstrates proactive & professional approach to customer service and stakeholder engagement

• Has a natural hospitality-orientated communications acumen

• Ability to interact with a wide range of client vendor staff

• Has a customer service oriented attitude

People Management and Team Leadership I am a Team Player

• Ability to lead team effectively train them well and promote open constructive and collaborative relationships at all levels

Program Management & Organizational Skills I am Proactive

• Planning and Organizing skills to prioritize work and meet tight deadlines

• Ability to manage multiple and complex operational matters on a daily basis

Problem Solving & Strategic Thinking I am Innovative

• Capacity to deal with ambiguity and solve complex problems effectively

• Analytical proven ability to solve problems using a quantitative approach

• Proven ability to employ holistic approaches and looks at long term solutions

Other Personal Characteristics

• Detail focused and proactive in nature

• Self-motivated

• Exhibits honesty & trustworthiness

• Open to new ideas & willing to challenge status quo

• Works well with diverse teams from various countries/cultures

KEY STAKEHOLDERS

Management Staff

Client Representatives

Client Occupants / End-users

Vendor Staff

DIRECT REPORTS

NA

INDIRECT REPORTS

NA

REPORTING TO