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Great company. Great people. Great opportunities.
If youd like the chance to make your mark with the worlds largest equipment rental provider come build your future with United Rentals!
As a Senior Manager of Sales Operations the Senior Sales Operations Analyst Contract Compliance serves as United Rentals first line of defense in contractual compliance audits initiated by customers or third-party audit firms for customer and national account pricing contracts. This role manages the full audit engagement cycle from initial data gathering and contractual review through internal audit analysis and dispute preparation to coordinating with internal and external stakeholders with the goal of minimizing unwarranted financial claims and protecting company revenue.
What youll do:
Audit Intake & Data Management
Serve as the primary point of contact for all incoming contractual compliance audits.
Scope and fulfill data requests ensuring accuracy completeness and alignment with contractual requirements.
Contract Review & Commercial Term Analysis
Review customer contracts to interpret applicable commercial terms including billing procedures payment timelines pricing schedules rebates markups labor rates logistics charges and other negotiated terms.
Apply these terms when assessing auditor claims to identify potential misinterpretations or overreach.
Findings Review & Dispute Development
Analyze Summary of Monetary Issues (SMI) reports and other auditor findings.
Conduct internal audits using company data financial analysis and contract interpretation to validate or dispute claims.
Audit Defense Execution
Develop clear data-backed dispute responses to challenge invalid audit findings.
Manage the back-and-forth with auditors staying within approved negotiation parameters.
Cross-Functional Coordination
Partner with Sales Pricing Finance and Legal teams to align audit defense strategies.
Prepare and present updates to senior leadership flagging potential high-risk or high-dollar issues.
Continuous Improvement & Strategic Contributions
Maintain a repository of audit precedents dispute strategies and recurring contract interpretations.
Recommend process improvements to strengthen future audit outcomes and reduce exposure.
Collaborate with internal stakeholders to enhance contract structures data retrieval systems and compliance processes based on audit learnings.
Requirements:
Bachelors degree required; Finance Accounting Business Administration or related field preferred
57 years of relevant experience in contract compliance audit defense financial analysis or related fields
Experience in equipment rental manufacturing or similar industries preferred
Expert-level proficiency in Microsoft Excel; advanced skills in Word and PowerPoint
Strong analytical and problem-solving skills with the ability to interpret complex commercial contracts
Exceptional attention to detail and accuracy in data handling
Excellent written and verbal communication skills
Ability to manage multiple audits simultaneously under tight deadlines
Familiarity with ERP systems data analysis tools and openness to leveraging AI solutions
We dont just talk the talk! Were an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - Thats why we offer best-in-class benefits and perks that will support you and your addition to our health and financial plans we also offer:
Paid Parental Leave
Employee Discount Program
Career Development & Promotional Opportunities
Additional Vacation Buy Up Program (US Only)
Early Wage Access through Payactiv (US Hourly Only)
Paid Sick Leave
An inclusive and welcoming culture
Learn more about our full US benefit offerings here.
United Rentals Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race color religion sex national origin age genetic information citizenship status veteran status sexual orientation gender identity disability or any other status protected by law. If you need a reasonable accommodation at any point of the application process please email for assistance.
At United Rentals we proudly hire active duty members veterans reservists and their families. The values that define your serviceleadership discipline integrity and teamworkare the same values that drive our success. With many veterans already part of our team were ready to help you transition into a rewardingcareer.
United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position location education training experience skills and ability.
Required Experience:
Senior IC
Full-Time