Staff Engineer, Data Science
Staff Engineer, Data Science
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Salary Not Disclosed
1 Vacancy
Job Description
Role Overview:
To build intelligent conversational AI systems that revolutionize field operations and customer support. Youll focus on creating RAG-powered knowledge management systems and troubleshooting agents that make operational expertise instantly accessible worldwide.
Job Description :
- Build comprehensive RAG-based AI agents that provide instant access to safety procedures operations manuals warranty information maintenance logs and troubleshooting guidance Conversational AI Development.
- Create LLM-powered customer support agents for alarm diagnosis KB article generation and real-time troubleshooting assistance Document Processing & Automation.
- Extract structured data from logs field reports and operational documents using OCR and document processing pipelines then integrate into automated workflows via N8N.
- Building retrieval-augmented generation systems that turn operational documentation into conversational AI interfaces Cross-Functional Collaboration.
- Working with field operations and customer success teams to understand knowledge management needs and build practical solutions Automation Infrastructure.
- Developing workflow automation for maintenance scheduling notifications and customer communications Who You Are AI-First Mindset.
- Deep interest in LLMs RAG systems and conversational AI applications Problem-Solving Focus.
- Comfortable translating complex operational needs into AI-powered solutions Collaborative & Autonomous.
- Able to work independently while partnering closely with non-technical stakeholders Growth-Oriented.
- Eager to expand your skillset in a fast-paced startup environment.
- Experience 3 years as a technical contributor working with LLMs RAG systems or conversational AI.
- Strong Python skills with experience in LangChain OpenAI APIs or similar LLM frameworks.
- Experience with document processing text extraction and knowledge base development.
- Familiarity with workflow automation tools and API integrations.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
Company Industry
Department / Functional Area
Engineering
Key Skills
- Computer Science
- Docker
- Kubernetes
- Python
- VMware
- C/C++
- Go
- System Architecture
- gRPC
- OS Kernels
- Perl
- Distributed Systems
