Contract Specialist, AFX - BPO - Contract Ops
Contract Specialist, AFX - BPO - Contract Ops
Posted on :
28-08-2025
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1 Vacancy
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Job Description
AWS growth is driving a rapid expansion of its contract operations team and has the need for a detailed process orientated individual who will support contract onboarding for our private pricing customers. This will include managing multiple defined processes ensuring data integrity within our systems and communicating frequently with various teams. The successful candidate must be a strong communicator be detail oriented have the ability to manage multiple tasks simultaneously and thrive in a dynamic quickly changing environment.
AWS has a strong culture of data-driven decision-making requiring timely accurate and actionable intelligence that delivers significant business value. Private pricing contracts help deliver business value by ensuring all custom terms are captured and documented appropriately. This is a wonderful opportunity to help build a process to better service our customers while ensuring all private pricing contracts are operationalized efficiently and accurately.
Key job responsibilities
Own the process of onboarding Support for private pricing customers including the enablement of AWS Support facilitating communication between key teams and implementation of agreements into contract management systems.
Act as a resource for in-house reporting including operational volume forecasts pipeline summaries and metric tracking
Utilize system data to draft in-depth custom pricing contracts
Actively participate/drive process and system improvements
Proactively identify and implement data improvements enhancements and system customization that meet business requirements
Retrieve and analyze data using Excel and other data management/BI systems
Proactively identify and implement operational improvements enhancements and system customization that meet business requirements
Communicate effectively across all related channels to ensure transparency of process
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
About Sales Marketing and Global Services (SMGS)
AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
Bachelors Degree
This role requires you to be a national of an EU member state
2 years of relevant professional experience
Experience in contract creation/review very comfortable with contractual verbiage
1 years Business analysis and functional experience with quantitative analytical and organizational skills
Intermediate Excel skills (Pivot Tables VLookups)
Experience using Salesforce
Experience supporting sales and/or tech teams
Strong verbal/written communication and data presentation skills including an ability to effectively communicate with both business and technical teams
Experience working with custom private pricing contracts
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
AWS has a strong culture of data-driven decision-making requiring timely accurate and actionable intelligence that delivers significant business value. Private pricing contracts help deliver business value by ensuring all custom terms are captured and documented appropriately. This is a wonderful opportunity to help build a process to better service our customers while ensuring all private pricing contracts are operationalized efficiently and accurately.
Key job responsibilities
Own the process of onboarding Support for private pricing customers including the enablement of AWS Support facilitating communication between key teams and implementation of agreements into contract management systems.
Act as a resource for in-house reporting including operational volume forecasts pipeline summaries and metric tracking
Utilize system data to draft in-depth custom pricing contracts
Actively participate/drive process and system improvements
Proactively identify and implement data improvements enhancements and system customization that meet business requirements
Retrieve and analyze data using Excel and other data management/BI systems
Proactively identify and implement operational improvements enhancements and system customization that meet business requirements
Communicate effectively across all related channels to ensure transparency of process
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
About Sales Marketing and Global Services (SMGS)
AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
Bachelors Degree
This role requires you to be a national of an EU member state
2 years of relevant professional experience
Experience in contract creation/review very comfortable with contractual verbiage
1 years Business analysis and functional experience with quantitative analytical and organizational skills
Intermediate Excel skills (Pivot Tables VLookups)
Experience using Salesforce
Experience supporting sales and/or tech teams
Strong verbal/written communication and data presentation skills including an ability to effectively communicate with both business and technical teams
Experience working with custom private pricing contracts
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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