Services Architecture Senior Specialist

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

PURPOSE AND OBJECTIVE

The mission of SAP Cloud Application Services (CAS)is to maximize customer success during the RUN phase of SAP cloud solution lifecycles. CAS helps customers drive adoption stabilize operations mitigate risk and reduce total cost of ownershipfreeing up resources for innovation.

SAP Cloud Application Services supports customers across industries with ongoing maintenance daily operations and comprehensive functional and technical support for their SAP business applications. With best-in-class expertise CAS ensures efficient operation of SAP private and public cloud solutions during the RUN phase

EXPECTATIONS AND TASKS

We are seeking a highly motivated solution-oriented team member for the role of a customer-facingServices Architecture Senior Specialistto strengthen ourCloud Application Services Global Solutioning Center. This team works closely with Sales leaders to deliver SLA-based managed cloud services focussing theRUNphase of SAP cloud solutions.

As aServices Architecture Senior Specialist you will be responsible for analyzing customers requirements related to cloud solutionRun & Manageas well asImprove & Enhancephases and for designing tailored managed service solutions to meet those needs

Key Responsibilities:

• Support the Account and Industry/Services sales teams in deal qualification solution design and deal closure activities
• Lead service assessment and scoping workshops with customers both onsite and remotely
• Contribute to strategic and complex deals
• Collaborate with global and regional stakeholders such as Global Commercial & Finance Supplier Management Sales Account Teams Delivery Execution and Partners
• Develop service delivery models and deal-specific pricings aligned with customer requirements
• Contribute to the creation of Rough Order of Magnitudes (ROM) binding offers and compelling value propositions
• Assist with and deliver customer presentations
• Align with Delivery Units to ensure feasibility and readiness of delivery capabilities
• Participate in customer contract creation validation and review processes
• Support complex RFP responses and contracting activities

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

Required skills

• Masters degree or equivalent
• Must be fluent in English and Portuguese (verbal and written)
• Spanish language is a plus
• ITIL certification
• PMP or similar is a plus
• Willingness to work in a global & virtual team
• Excellent verbal and written communications skills
• Strong presentation skills
• Previous knowledge on the Managed Services business is a plus.
• Experience in the preparation of proposals and RFP responses
• Skills in one or several SAP products & cloud solutions
• Willingness to travel
• Creative & solution-oriented person that thinks out of the box
• Good Listening skills and attention to details
• A team-player with a collaborative style to work with multiple groups & stakeholders

Preferred skills

• Communicative & Proactive
• Customer facing role Customer oriented understanding of customer requirements

WORK EXPERIENCE

• Solid working experience in the SAP domain or similar cloud vendor
• Experiences in SAP Managed Services / Cloud Services
• Experiences in Sales Presales Deal Solutioning Solution & Service Advisory or Consulting

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability in compliance with applicable federal state and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

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Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 434714 Work Area: Consulting and Professional Services Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid