Dutch-speaking Customer Delight Specialist Lisbon Portugal (with 2500 signing Bonus)
Are you passionate about helping customers succeed and creating memorable experiences Join our international Customer Delight team in Lisbon where youll represent one of the worlds most recognizable companies in the digital advertising industry.
In this role youll support small and medium-sized businesses (SMBs) across multiple channels (phone email chat) helping them grow online while ensuring a smooth and enjoyable customer journey.
What Youll Do
- Deliver customer service excellence by assisting SMB clients with their advertising and digital tools.
- Provide pre- and post-sales support for self-service advertising products.
- Troubleshoot issues identify trends and offer tailored solutions.
- Share valuable customer feedback and insights with the product and engineering teams.
- Expand and support the self-serve advertising base to improve customer experience and business growth.
Whats On Offer
- 2500 signing Bonus to help you settle in Lisbon.
- Relocation assistance and the chance to have accommodation included.
- A full-time 40-hour/week contract with rotating shifts (MondaySunday 6:0000:00).
- Competitive salary plus holiday and Christmas bonuses (monthly installments on top of your base pay).
- 22 days of annual leave compensation days for working on Portuguese public holidays.
- Comprehensive training and ongoing development opportunities.
- Work in a multicultural dynamic team environment in one of Europes most vibrant cities.
What Were Looking For
- Dutch C2/C1 level good English communication skills (B2)
- Customer-focused mindset with excellent problem-solving skills.
- Ability to multitask and adapt in a fast-paced environment.
- Previous experience in customer service online advertising or digital support is a strong plus.
Ready for your next adventure Join us in sunny Lisbon and build your career in customer experience and digital advertising support. Apply now and start your journey!
Please upload your CV in English*