Instructional Design & Delivery Project/Program Manager (PPM3)
Instructional Design & Delivery Project/Program Manager (PPM3)
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Job Description
Summary
King County Procurement & Payables is the centralized team that manages the sourcing purchasing and payment process for King County. The Procurement & Payables training program leverages instructor-led virtual (live) training to build relationships and establish foundational policy and process knowledge while using on-demand training to deliver scalable self-paced content that provides more detailed information about specific topics. The training program consists of live webinars for employees and suppliers on-demand e-Learning and other education resources. We are embarking on a strategic initiative to transform our training program. To support this Procurement & Payables is seeking a Project/Program Manager Instructional Design & Delivery to create modular training paths build and implement engagement strategies and curate content.
Scope of Job Duties- Maintains central knowledge base of documentation including training calendar/implementation schedules process flows and version control
- Manages the logistics for virtual live trainings coordinates with subject matter experts and handles technical issues; Facilitates virtual live trainings
- Designs and develops core learning modules following strategic and content roadmaps
- Conducts job task analysis and designs and develops modularized courses that map to specific roles or learning paths
- Gathers and analyzes feedback to improve content quality and delivery methods
- Manages intake request process
- Creates training assets including job aids checklists and quick reference guides; ensures all new training assets meet accessibility standards
- Creates user guides FAQs and communication materials that help learners navigate their paths
- Learning administration including updating training records and providing LMS support
Minimum Qualifications- Understanding of adult learning theory and instructional design models (ADDIE Kirkpatrick Gagne SAM Blooms Taxonomy)
- Experience designing coordinating and delivering live trainings or presentations for large groups
- Experience with video production/editing (e.g. screen capture software demo/tutorial) and e-Learning design with proficiency in design software (e.g. Articulate Captivate Camtasia)
- Experience in instructional design and content development
- Ability to use the Web Content Accessibility Guidelines (WCAG) to ensure training content meets Americans with Disabilities Act (ADA) digital accessibility requirements
- Strong communication interpersonal writing and customer service skills
- Intermediate level of technology proficiency using MS Office Productivity tools in your daily work
- Ability to manage your time and adapt to changing priorities work on multiple priorities and projects simultaneously meet quick deadlines and produce timely and quality work products.
- Ability to work with people from diverse backgrounds.
Preferred Qualifications
- Project management and organizational skills
- Familiarity with learning management systems
- Experience collaborating with cross-functional teams
- Experience with LEAN processes and principles
- Experience with SharePoint MS Teams and other collaborative online tools
The Finance and Business Operations Divisions mission is to provide exceptional customer value for accounting procurement treasury and small business services. We are actively seeking employees whose behavior is in alignment with our core values.Position Information:
- Work Site Details:The work associated with this position will primarily be office requirements are set to 2 days per week. These are assigned days of the week. This may change as required by King County business needs and for meetings/events.
- Location Requirement:Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
- Work Schedule:This position is Exempt from the provisions of the Fair Labor Standards Act and therefore is NOT overtime eligible. Employees are paid on a bi-weekly schedule every other Thursday comprising a 40-hour workweek; normally 8:00 a.m. - 5:00 p.m. Monday through Friday.
- Union Representation:This position is Teamsters 117 represented.
Employees will be provided with a County issued laptop. When working remotely employees must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work remain available and responsive during scheduled work hours and follow FBODs hybrid/remote Guidelines including on-camera participation during virtual video meetings. King County has a robust collection of tools and resources to support working remotely.
The Application/Selection Process:The recruitment for this position is open to all qualified candidates. A completed King County Application is required. Applicants from this recruitment may be used to fill future opportunities in this job classification.We highly recommend that you also provide a resume and cover letteraddressing how you meet the minimum qualifications and why you are interested in this position.The selection process consists of different phases: screening interview virtual interview and if successful pre-hire reference checking. For some positions additional phases may also include skill testing writing samples or additional interviews. Candidates will be updated on the status of their application via the email address used to apply.
Each phase is set for a specific day. Different times will be available for those days only. Please reach out to the contact below to confirm dates. Rescheduling interviews may not be possible and may remove you from consideration if unavailable.
Note: Online applications are preferred. However if you cannot apply online go to for other options.If you have any questions or concerns while applying please contact:Michael Castro RecruiterEmail:
Supplemental Information
Forbes named King County as one of Washington States best employers.
Together with leadership and our employees were changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a differenceCome join the teamdedicated to serving one of the nations best places to live work and play.
Guided by our True Northvalues we are making King County a welcoming community where every person can thrive. We value diversity inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting support and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply including Native American and people of color immigrants refugees women LGBTQ people living with disabilities and veterans.King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race color religion national origin sex (including gender identity sexual orientation and pregnancy) age genetic information disability veteran status or other protected class. Our EEO policy applies to all employment actions including but not limited to recruitment hiring selection for training promotion transfer demotion layoff termination rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position please follow the application instructions carefully. If you need this announcement in an alternate language or format would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
Required Experience:
Manager
Employment Type
Full-Time
