Business Process Analyst 2- Business Operations
Business Process Analyst 2- Business Operations
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Salary Not Disclosed
1 Vacancy
Job Description
The Business Process Analyst 2 is a specialist professional who provides overall support for business processes. This position will be a steward of existing business processes and provide identification analysis definition and testing of new and growing functionality corrective action(s) to existing processes and the refinement of processes and procedures to achieve performance improvements. The analyst considers processes that span multiple work groups within major sections of the department with the ability to work between high level overviews down to detailed work-level tasks and steps while maintaining an understanding of how the processes applications systems tools and people involved contribute to the purpose and objectives of the department. The purpose of the analysis is to discover opportunities for optimization to define touchpoints across processes and to assess alternative solutions to enhance and/or correct at risk processes.
This individual works with divine guidance to provide or support technology that furthers the mission of the Church and reflects the eternal impact of the gospel.
Responsibilities
- Ensures that business processes meet partner and department needs by participating in teams reviewing and/or developing requirements and specifications while maintaining and testing supporting products
- Establish guidelines for process and supporting product troubleshooting problem identification and solution recommendations; conduct analysis for resolution as need arises; make recommendations to management on process changes product enhancement consultation to resolve systems
- Support the design and development of process and supporting product enhancements including the testing and implementation of process solutions; provide process analysis design testing and implementation procedures before process and supporting products are implemented
- Support various special projects and research assigned by division management that requires data compilation analysis for all work groups; interact with partners in other divisions or departments to discover opportunities for process improvement
- Deliver training and instruction on key business processes and supporting products
Qualifications
Required:
Education:
- Bachelors degree in related field
Work Experience:
- 7 years of business operations or related professional experience required
- 4 years of experience managing technical products or processes
Demonstrated Skills & Abilities:
- Professional experience in IT business operations business and systems analysis and process design with a thorough understanding of general desktop computing including database and spreadsheet functionality
- Demonstrate focus discipline responsibility and an inclination towards performance orientation
- Experience with abstract concept reasoning problem solving statistic compilation and presentation skills
- Seasoned knowledge of large organization change management
- This job operates in a professional office environment
- To successfully perform the essential functions of the job there may be physical requirements which need to be met such as sitting for long periods of time and using computer monitors/equipment
Specific Degrees Certifications Licenses:
- Certification in Business Process Management Product Management or equivalent combination of education and experience or must be able to obtain certification within one year of hire
Preferred:
- Masters degree
Required Experience:
IC
Employment Type
Full-Time
