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Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business and we are committed to their success.
Priority1 seeks a skilled and experienced Collections Manager to oversee and direct all collections functions for the company. This role is responsible for leading managing developing and training a team of 30 collection professionals including three supervisors. The Collections Manager will continuously assess performance and processes designing and implementing improvements to enhance cash flow and reduce outstanding receivables.
The ideal candidate will bring strong leadership process optimization and customer negotiation skills while thriving in a fast-paced diverse and hands-on environment.
Direct all collections functions across the organization.
Lead manage develop and train a team of 30 collection professionals with three direct supervisor reports.
Continuously assess team performance and processes implementing improvements to maximize efficiency and cash flow.
Monitor cash receipts establish and negotiate payment plans and evaluate accounts for referral to outside collection agencies.
Oversee and report on collection efforts conducted by outside agencies.
Deliver monthly global collection reports to company leadership.
Provide analysis and feedback on collection challenges arising from internal processes (e.g. sales pricing billing and other transactions).
Collaborate with cross-functional departments to resolve and collect payment for disputed charges.
Manage collection activities including follow-ups account negotiations cash application tracking and third-party referrals.
Lead meetings related to billing accounts receivable and collections policies and procedures.
Handle special projects as assigned by the Director of Financial Services.
Strong leadership and people management skills with proven ability to coach and develop teams.
Excellent attention to detail organizational skills time management and customer service focus.
Superior written and verbal communication skills.
Strong computer proficiency: Microsoft Word Excel and PowerPoint required.
Experience with NetSuite and High Radius strongly preferred.
Ability to thrive in a fast-paced high-growth environment.
Strong analytical skills and ability to interpret data to drive decisions.
Proven ability to collaborate effectively across departments and external partners.
Demonstrated success in functional management with a hands-on leadership style.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)
Required Experience:
Manager
Full-Time