Onboarding Analyst
Onboarding Analyst
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$ 45926 - 80369
1 Vacancy
Job Description
Description of Work
- This position is 100% federally fundedThe Recruitment Range For This Position Is $45926 - $63147
The Onboarding Analyst position supports the Immunization Branch within the Division of Public Health (DPH) and is responsible for implementing and maintaining standards-based interoperability between the Immunization Information System (IIS) and external health systems. This role ensures secure high-quality immunization data exchange through provider onboarding and Health Level 7 (HL7) integration with electronic health records pharmacy systems and Health Information Exchanges (HIEs).
This work supports statewide public health initiatives by enabling efficient data sharing across provider networks health plans schools and public health partners. The position contributes to accurate immunization record access and reporting helping improve immunization rates and reduce vaccine-preventable diseases across North Carolina.
Key Duties Include:Promote and manage HL7 onboarding processes for providers health systems and other partners.
Ensure secure data exchange in alignment with CDC standards and applicable laws.
Develop maintain and update SOPs related to onboarding and interoperability.
Provide technical support during interface testing validation and production.
Analyze HL7 message content test results and data quality indicators.
Maintain documentation of test outcomes and recommend system improvements.
Monitor ongoing data connections and resolve technical issues promptly.
Collaborate with vendors on system security web services and certification processes.
Engage stakeholders via two-way communication to explain interface requirements.
Respond to help desk inquiries and provide user support for interoperability issues.
About the NC Department of Health and Human Services (DHHS):The North Carolina Department of Health and Human Services (DHHS) is one of the largest most complex agencies in the state and has approximately 17000 employees. It is responsible for ensuring the health safety and well-being of all North Carolinians providing human service needs for special populations including individuals who are deaf blind developmentally disabled and mentally ill and helping poor North Carolinians achieve economic independence.
About the NC Division of Public Health:The NC Division of Public Health works to promote and contribute to the highest possible level of health for the people of North Carolina. Our entire statewide system of public health has dedicated professionals who carry out our mission every day through a wide range of essential and activities touching the lives of everyone in our state.
Compensation and Benefits:The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options standard and supplemental retirement plans and the NCFlex program (numerous high-quality low-cost benefits on a pre-tax basis). Employees also receive paid vacation sick and community service addition paid parental leave is available to eligible employees. Visit website for benefits: more information about DHHS: Skills and Abilities / Competencies
Candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed on the vacancy announcement.
The Knowledge Skills and Abilities (KSAs)/ Management Preferences are not required. Applicants that possess the following skills are preferred:Demonstrated experience supporting provider or partner onboarding processes related to data exchange or public health program participation.
Proven experience resolving or escalating issues involving healthcare or public health data systems such as immunization records or reporting platforms.
Experience coordinating with external partners (e.g. schools clinics health plans) to support participation in a statewide or organizational data system.
Documented experience reviewing data for accuracy completeness or compliance with defined program requirements.
Experience maintaining or supporting systems that collect client or patient information for use in reporting compliance or program monitoring.
Minimum Education and Experience Requirements
Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See for details.
Qualified applicants must possess and application must clearly reflect work experience that demonstrates the following:
Bachelors degree from an appropriately accredited institution and two (2) years of experience related to the area of assignment
OR
An equivalent combination of training and experience.Supplemental and Contact Information
The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position.
It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked education with the date graduated all work experience and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.Applicants seeking Veterans Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions they must attach either a DD256 or NGB 22. If applicants earned college credit hours but did not complete a degree program they must attach an unofficial transcript to each application to receive credit for this education. Applicants may be subject to a criminal background check. All candidates selected for positions considered Positions of Trust will be subject to a criminal background check.
Applications for positions requiring specific coursework must be accompanied by a copy of the applicants transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service please visit the NACES membership website at Transcripts degree evaluations and cover letters may be uploaded with your application.
NOTE: Applicants will receive communication via email only for updates on the status of their application or any questions on their application. If there are any questions about this posting other than your application status please contact HR at or.
To check the status of an application please log in to your NC Government Job Opportunities account and click Application Status.
For technical issues with your application please call the NeoGov Help Line at . If you have a technical issue with your Government Jobs account please call their Help Line at 1-.
Required Experience:
IC
Employment Type
Full-Time
