Senior Manager, Core Insurance Application (System Enhancement & Support)
Senior Manager, Core Insurance Application (System Enhancement & Support)
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Job Description
Prudentials purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured for our people customers and partners. We provide a platform for our people to do their best work and make an impact to the business and we support our peoples career ambitions. We pledge to make Prudential a place where you can Connect Grow and Succeed.
The candidate will work closely with the local implementation team vendor and stakeholders from general insurance business units to ensure the delivery of product-related initiatives and/or milestones. The candidate will implement in-house app-related initiatives specifically tailored to support the companys general insurance business and departmental goals to meet KPIs.In addition the candidate will assist the supervisor in managing the project scope and timeline to provide deliverables that meet quality standards and align with the specific needs of the general insurance business. (Job internal title is Senior Manager Customer & Operation Solutions)
Job Requisitions:
Assist the supervisor to plan and execute strategic plan following the management direction
Assist the supervisor to monitor and maintain system stability and provide solution to address the stability problem
Align with DevOps and Agile delivery approach tooling and practices adoption to provide system enhancements
Refactoring and continuous improvements of the code and processes
Contributing to the ongoing support of the apps and ecosystem
Capable to work individually and collaborate with distributed teams
Job Requirement:
Qualifications and Experience:
Bachelors Degree in Information Technology Computer Science Engineering or related disciplines
A minimum of 10 years of relevant experience in the insurance industry with a strong focus on general insurance including at least 3 years in a management role
Minimum of 3 years in Team/People management Vendor management and Budget management preferably within the general insurance sector
Skills/Knowledge:
Experience with Agile principles and methodologies including tools such as Jira and Confluence etc.
Experience in using CI/CD tooling including Git Azure DevOps Jenkins Terraform etc.
In-depth knowledge of back-office processing of general insurance products including policy administration claims processing and underwriting
Proficiency in one or more of the following programming languages: Java EE C# NodeJS (TypeScript) Spring Spring Boot and RESTful APIs
Familiarity with database technologies such as Oracle Informix DB2 MongoDB Redis MySQL CosmoDB and Hibernate
Knowledge of using public cloud services e.g. Azure etc.
Knowledge of containerization/orchestration e.g. Kubernetes Docker etc.
Knowledge of DevSecOps scanning tools e.g. Fortify Nexus SonarQube BurpSuite etc.
Strong communication skills multi-tasking and time management
Good command of both Cantonese and English
Competencies:
Strong sense of responsibility
Strong analytical and problem-solving skills particularly in the context of general insurance operations and technology
Good team player with the ability to collaborate effectively with stakeholders from the general insurance business units
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex race age ethnic origin educational social and cultural background marital status pregnancy and maternity religion or belief disability or part-time / fixed-term work or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
Required Experience:
Senior Manager
Employment Type
Full-Time
