About Ingredion:
Join Ingredion where innovation impacts lives worldwide! Without even realizing it youve experienced our work in your favorite chocolate your pets food the paper you write on and your everyday snacks. As a global powerhouse across more than 60 industries we harness the potential of natural ingredients to transform lives. Whether youre just starting your career or bringing years of experience theres a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create.
Location: Hamburg
Direct reports: 3
Scope: T&HS Europe
Workplace type: Hybrid
Are you a quality leader who thrives on driving excellence across diverse teams and regions The (Senior) Quality Manager (m/f/d) reports to the Senior Director Operations T&HS EMEA and leads Europes internal and external quality teams working with third parties and tollers to ensure all products distributed in EMEA comply with government regulations as well as customer and company quality standards. You will empower teams to deliver safely consistently and cost effectively while driving continuous improvement in compliance audits customer satisfaction and key quality metrics.
What you will do:
- Track & Monitor Europe T&HS Quality Performance identify address and resolve non-conformances/non-compliances in a timely manner; prevent release of non-conforming products; report potential major quality/food safety failures; manage deviations and product dispositions (including BRaD); and collaborate with supplier quality via TraceGains to ensure compliance.
- Customer Quality Complaints lead the team to reduce complaints by improving root cause resolution addressing systemic issues and enhancing response times.
- Ingredion Performance System (IPS) Enablement guide and sustain IPS pillars ensuring safety and quality requirements training compliance (regulatory/customer) and alignment with regional IPS strategy.
- Adherence to Quality Standards ensure all plant activities meet Ingredion certification body customer and legal requirements with focus on food safety and doing things right the first time.
- Team Leadership embed META5 competencies in team routines; lead QA/QC across plants and third parties; and ensure laboratory teams standardize and execute quality methods for consistent trusted results.
- Quality Certification ensure compliance with all certification requirements including FSSC22000 across all EMEA production sources and third parties.
What you will bring:
- Education & Experience Bachelors degree in Quality Engineering Science or Food Technology (postgraduate preferred); minimum 8 years in a leadership role with experience in QA/QC manufacturing engineering CI Quality Analytics or Supplier Management.
- Technical Expertise strong knowledge of GMPs auditing sanitation food regulations pest control product safety; skilled in data-driven decision making advanced statistical techniques and implementing standards to improve quality lead times inventory complexity and costs.
- Leadership & Skills proven META5 leadership abilities; able to lead through influence simplify complexity and align stakeholders; organized detail-oriented and customer-focused balancing quality standards with business impact; strong communication and cross-cultural collaboration skills.
- Certifications & Tools proficiency in IPS ISO 9001/17025 HACCP GFSI schemes (FSSC 22000/BRC/IFS/SQF) Halal Kosher Organic Six Sigma or Lean Manufacturing.
- Languages fluent in English and German (written and spoken).
Who you Are:
- A decisive leader who empowers quality teams and builds trust.
- Comfortable managing complexity while balancing strategy and execution.
- Collaborative across cultures functions and external partners.
- Data-driven with strong problem-solving and improvement focus.
- A quality advocate who ensures compliance while supporting business goals.
- Growth-minded driving best practices and continuous improvement.
- Resilient and adaptable in leading through change.
Why Join Ingredion
Discover why Ingredion is the ideal place to advance your career with our exceptional rewards and benefits package designed to help you thrive. Create the future with us and enjoy:
- Flexible Work Arrangements We value flexibility to support you both professionally and personally within a 37-hour work week
- Total Rewards Package Competitive salary and performance-based pay recognizing your contributions to our success
- Generous Vacation Policy Take advantage of 30 vacation days each year plus two additional holidays on Christmas Eve and New Years Eve
- Comprehensive Benefits & Wellness Support Access health benefits EGYM Wellpass Membership savings plans and resources for your well-being plus perks like a Profi Ticket free parking and secure bicycle accommodations.
- Career Growth Learning training and development opportunities.
- Employee Recognition Program A culture of real-time appreciation with personalized recognition rewards globally
- Employee Referral Program Refer top talent and earn a bonus if theyre hired
- Company Pension Plan Secure your future with financial support for retirement.
- Company Events Join in on our Christmas party family day or Sustainability day for fun and connection
Relocation available: No
We value diversity in our company and do not discriminate on the basis of race color religion age national origin sex gender identity gender expression sexual orientation marital status veteran status military status or disability status.
Ingredion offers support to applicants with disabilities throughout the recruitment process. If an applicant requires accommodation during the application or selection process we will work with the applicant to meet their needs.
Privacy Notice: The Applicant Privacy Notice explains how Ingredion uses personal data of applicants and what rights an applicant has in relation to the use of this data for recruitment purposes. This notice applies to applications submitted through Ingredions career websites and through third parties such as recruitment agencies job boards and other means e. g. by post or e-mail. The announcement can be viewed here:
Available:
No
Required Experience:
Manager