Service Manager - Temperature control
Service Manager - Temperature control
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Job Description
We work as a team and were proud of the difference we make to customers to local communities and towards a sustainable future for the world.
We are looking for an experienced Service Manager with a strong background in temperature control systems to lead the coordination execution and management of temporary temperature control solutions. This hands-on leadership role ensures safe and efficient delivery installation commissioning and maintenance of rental equipment across the business. The ideal candidate will manage a team of technicians ensure customer satisfaction optimize delivery service and support the overall growth and profitability of our temperature control offering.
Why Aggreko Here are some of the perks and rewards.
- Competitive compensation.
- Bonus program.
- Paid training programs and tuition reimbursement.
- Safety-focused culture.
- Community volunteering program.
- A range of career development opportunities.
What youll do:
- Manage Lead supervise and support a team of service technicians and coordinators handling temperature control HVAC systems.
- Manage daily service operations including scheduling dispatching and performance monitoring.
- Ensure timely and effective response to service calls and preventative maintenance.
- Provide technical support and guidance for troubleshooting complex temperature control systems.
- Maintain high standards of customer satisfaction through proactive communication and quality control.
- Collaborate with sales engineering and project teams to ensure smooth transition from project completion to service.
- Monitor KPIs and service metrics to improve efficiency and profitability.
- Ensure compliance with safety regulations industry standards and company policies.
- Identify training needs and facilitate ongoing technical development for the service team.
- Manage service contracts and ensure contractual obligations are fulfilled.
To thrive in this role youll have the following skills and experience:
- 5 years of experience in HVAC BMS or industrial temperature control systems.
- 5 years in a supervisory or management role preferred.
- Strong knowledge of mechanical and control systems diagnostics and repairs.
- Excellent leadership communication and organizational skills.
- Proven ability to manage and develop high-performing teams.
- Customer-focused mindset with problem-solving capabilities.
- Familiarity with service management software and scheduling systems.
- Valid drivers license and clean driving record.
- Qualifications:
- 5 HVAC/R or Controls certification/license.
- Experience with commercial or industrial clients.
- Background in controls systems such as Trane Johnson Controls Siemens Honeywell etc.
Preferred Attributes:
- Experience in a rental environment delivering customer solutions
- Ability to work under pressure and manage multiple projects simultaneously.
- Customer-first mindset with a proactive problem-solving approach.
If youre ready to take on a challenging yet rewarding role in a dynamic environment apply now to be a part of our dedicated team at Aggreko.
Join us. Bring your energy. Grow your career.
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Equal employment opportunity
We welcome people from different backgrounds and cultures and respect peoples unique skills attitudes and experiences. We encourage everyone to be themselves at work because we know thats how we do our best for each other for our customers for the communities where we work and for our careers.
We are an equal opportunity employer. If you apply for a role at Aggreko we will consider your application based on your qualifications and experience and not on your race colour ethnicity religion sex sexual orientation gender identity national origin disability or veteran status.
Required Experience:
Manager
Employment Type
Full-Time
