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1 Vacancy
Job Duties
Including but not limited to:
Resolve customer complaints and answer customers questions regarding policies and procedures.
Supervise the work of office administrative or customer service employees to ensure adherence to quality standards deadlines and proper procedures correcting errors or problems.
Provide employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes.
Implement corporate and departmental policies procedures and service standards in conjunction with management.
Discuss job performance problems with employees in order to identify causes and issues and to work on resolving problems.
Train and instruct employees in job duties and company policies or arrange for training to be provided.
Evaluate employees job performance and conformance to regulations and recommend appropriate personnel action.
Review records and reports pertaining to activities such as production payroll and shipping in order to verify details monitor work activities and evaluate performance
Recruit interview and select employees
Clean up work area at the end of shift
Keep work areas neat and orderly
Regular attendance and punctuality are essential job functions
Organizing materials to have more effective use of space
Dispose of various waste materials in the appropriate manner
Inspection to ensure cleanup is completed
Effective housekeeping in workplace area is an ongoing operation for safety and better hygienic conditions for all team members.
Qualifications
Employees in this position prior to April 2014 are presumed to be qualified and are grandfathered into their positions.
Must pass a medical physical and drug test
Must pass a background check and credit check
Preferred high school diploma or GED and/or foreign education acceptable
Bi-lingual (English & Spanish) language skills a plus
Ability to: communicate with others effectively; understand direction (written or oral) and use basic math skills as the job demands
Utilize MS Office to produce reports in various combinations to all readers and audiences
Minimum 5 years previous experience in a similar or business program environment required
Job Expectations
Comply with all applicable federal state local & SA Recycling safety health & environmental rules regulations policies & procedures.
Physical Requirements
Work Environment: Office with occasional visits through the scrap metal facility
Equipment & Tools: Office with occasional need for PPE
Physical Demand Level: Light
Work Capacity: Office Manager Work Capacity
Sensory Demands: Hearing vision touch smell and taste
Hand Movements: Repetitive motions gripping
Required Experience:
IC
Full-Time