Strategic Account Specialist - eCommerce

Job Posting:

Since 1953 Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure better homes and better businesses. We exist to make our customers complex projects simple successful and sustainable. We proactively solve problems adapt and grow to continuously serve our customers communities and each other. Ferguson a Fortune 500 company is proud to provide best-in-class products service and capabilities across the following industries: Commercial/Mechanical Facilities Supply Fire and Fabrication HVAC Industrial Residential Trade Residential Building and Remodel Waterworks and Residential Digital Commerce. Ferguson has approximately 36000 associates across 1700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of at a company you can believe in.

Position: Strategic Account Specialist - eCommerce

About Ferguson Master Distribution

We are the national industry-leading master distribution arm of Ferguson Enterprises specializing in kitchen bath and plumbing products. We service some of the nations largest Retailers eCommerce sites and Wholesale Showroom chains. We distinguish ourselves through unparalleled service acting as a true Distributor-Partner to its customers not just a warehouse of products. Our culture is nimble lean and data driven. We work hard celebrate wins and strive to grow market share rapidly. We are constantly looking to grow the caliber of our team so we encourage future leaders to connect with us.

About the Position

As a Strategic Account Specialist -eCommerce you will work with our team to manage a national strategic retail account. You will succeed by building strong partnerships with our manufacturers and resellers connecting their strategies and driving profitable growth. You will look for every opportunity to improve processes and analyze performance with all the runway and autonomy you need to execute on your findings! The ideal candidate brings a scrappy entrepreneurial spirit with a drive to grow into leadership.

Location: This role can be based out of our Atlanta GA or Newport News VA locations.

We offer a hybrid schedule which is usually T W Th in office and M F remote. More in office time may be needed from time to time for onboarding training or meeting schedules.

Primary Responsibilities:

• Build and maintain trusted and influential relationships with internal and external partners.
• Serve as the primary point of contact for a strategic account overseeing daily communication reporting and relationship development to drive mutual success.
• Be the tip of the spear by collaborating with Marketing Credit Finance Operations Supply Chain and others to deliver the best possible service to our manufacturer and reseller partners.
• Lead meetings & business reviews with manufacturer and resellers partners.
• Responsible for analyzing sales profitability and customer KPIs to uncover opportunities and implement timely actions that support growth.
• Manage a diverse product assortment specific to the customers strategic outlook.
• Conduct pricing analysis for products brands and customers.
• Maintain product content to ensure accuracy consistency and alignment with brand standards.

Preferred Qualifications:

• Bachelors Degree or equivalent experience in Business Administration or a related field.
• Exceptional interpersonal skills with the ability to deliver compelling presentations and communicate effectively with both internal and external partners.
• An analytical detail-oriented personality with an ability to think creatively.
• Proficiency with Microsoft Excel. (Pivots and VLOOKUPs)
• A burning desire to win and relentlessly pursue excellence.
• A coachable hungry attitude primed for growth.
• Multi-tasking capabilities and a desire to work in a fast-paced environment.
• Experience managing large accounts is preferred.

Youll get:

• Competitive salary as well as health dental & vision benefits
• A 401k plan that matches your contributions
• Generous vacation and holiday schedule
• A seat on an energetic team that collaborates and pushes each other to be better
• Celebration events for team and company successes throughout the year
• Access to a group of smart people who care about what they do and want to help you succeed
• Endless potential for growth

At Ferguson we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental physical and financial well-being of our associates. Our competitive offering not only includes benefits like health dental vision paid time off life insurance and a 401(k) with a company match but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs including mental health coverage gender affirming and family building benefits paid parental leave associate discounts community involvement opportunities and more!

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Pay Range:

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a) which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A) which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises LLC. is an equal employment employerF/M/Disability/Vet/SexualOrientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information