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You will be updated with latest job alerts via emailThales is a global technology leader trusted by governments institutions and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space cybersecurity and digital identity were driven by a mission to build a future we can all trust.
In Singapore Thales has been a trusted partner since 1973 originally focused on aerospace activities in the Asia-Pacific region. With 2000 employees across three local sites we deliver cutting-edge solutions across aerospace (including air traffic management) defence and security and digital identity and cybersecurity sectors. Together were shaping the future by enabling customers to make pivotal decisions that safeguard communities and power progress.Responsibilities:
Expertise with Imperva Cloud Application Security platform
Provide comprehensive service to our customers including proactive monitoring configuration integration assistance and post-sales assistance
Act as a trusted advisor providing a high quality of troubleshooting investigation and consultation when requested by customers
Take ownership and deal with issues work with internal Imperva support research development and product functions to deliver actionable intelligence that will inform future product enhancements
Job Requirements:
At lest 2 years experience in tech support networking or SOC
Excellent communication skills both verbal and written with the ability to convey technical information clearly and effectively.
Strong customer service skills
Familiarity and experience with network protocols and standards - HTTP/S SSL DNS TCP/IP
Familiarity and experience with OWASP top 10 risks
Familiarity with common web technology concepts such as HTML Javascript JSON and REST APIs
Analytical and problem-solving mindset with the drive to research and learn in pursuit of solutions
Advantage for experience in scripting languages: Python Bash
Bonus points - Experience with AWS or Azure
Relevant education degrees or professional certifications are desirable.
At Thales were committed to fostering a workplace where respect trust collaboration and passion drive everything we do. Here youll feel empowered to bring your best self thrive in a supportive culture and love the work you do. Join us and be part of a team reimagining technology to create solutions that truly make a difference for a safer greener and more inclusive world.
Full-Time