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You will be updated with latest job alerts via emailKnowledge Services is seeking a remote Workday Benefits Leadfor a contract through June 2026 (potential for extension) with the Department of Administrative and Financial Services (DAFS) and State of Maine Office of Technology.
Workday Benefits Lead Responsibilities:
In this role youll be an expert in benefits capability and use your technical and professional expertise to mentor and guide other team members as well as provide thought leadership.
As the SME for Workday Benefits youll be responsible for providing system administration design configuration enhancement and deployment support for the Benefits workstream.
This position plays a vital role in supporting and optimizing our Workday Benefits system.
As a Workday Benefits Lead you will be joining the HRMS systems team and assisting in implementing new modules improving existing features and supporting the Workday platform in general.
You will use your extensive HRMS experience as well as communication skills to manage stakeholders across the organization.
Lead ongoing design configuration deployment and maintenance of the Human Resource Management System application Workday including but not limited to business process configuration conditional logic-based rules and code-based system configurations and validations.
Performer in Workday configuration and testing process.
Continually researches tests and stays up-to date on all Workday updates fixes and capabilities.
Supports critical system maintenance and operational task with Workday.
Ensure that our internal customers issues and requests are addressed within documented SLAs.
Understands and translates the priorities of the business while integrating HR value proposition and strategies to meet the needs of the business.
Manages configuration of the HRMS (Workday) system while providing Subject Matter Expertise (SME) to partner teams.
Evaluate incoming requests from HR Finance Budget and other groups identify appropriate solutions and execute them.
Use the Workday Community site to troubleshoot and identify ways to better utilize the system.
Reviews system data on a regular basis to ensure data accuracy consistency and completeness; performs any necessary data clean up and sanitization.
Stay well-informed on system enhancements and changes and lead associated deployment activities inclusive of regression testing data & integration validation downstream impact analysis and assurance of overall system performance/stability.
Own creation validation and execution of all test scenarios for recommended configuration changes and ensure that all business processes are fully tested guaranteeing all business requirements have been met.
Lead development and validation of cross-application test scenarios and execution thereof; ensuring all changes/enhancements are fully tested and meet all business requirements.
Understand document and communicate impact of configuration changes to all business processes across the platform and the system users.
Train and mentor new system technical users as well as support development of user procedures job aids guidelines and documentation.
Responsibilities may change; team members may be required to perform other duties as assigned.
Workday Benefits Lead Required Skills:
A four (4) year combination of higher-level programming and or systems analysis and design experience. A masters degree from an accredited educational institution in Computer Science may be substituted for two (2) years of programming experience.
3-5 years of experience as a Benefits lead for Workday implementation and production support.
Agile/Scrum experience.
Excellent customer management experience working with stakeholders at all levels.
Deep knowledge of the Workday Benefits module; experience with additional modules like the Core HCM modules or Payroll a plus.
Manage system configuration security and business process design for Workday Benefits
Strong analytical problem-solving and project management skills.
Experience with Workday Report Writer EIBs calculated fields and security setup
Exceptional understanding of and experience in Workday delivery methodologies
Excellent customer management experience working with stakeholders at all levels in State of Maine organizations with the ability to formally present to stakeholders.
Ability to work with different functional & technical SOM Workday leads to understand cross functional dimensions of Workday configuration
Excellent written and oral communication skills
Hands-on configuration experience within Workday Benefits.
Experience managing HCM and Benefits implementation upgrade or enhancement project.
Lead or participate in testing and continuous improvement of Workday features partnering with business leaders to optimize processes and enhance the employee manager and HR operations experience.
Proven experience in data analysis variance analysis and reconciliation with a strong attention to detail.
Excellent communication skills with the ability to collaborate effectively with cross-functional teams and present complex information clearly to stakeholders.
Experience designing testing deploying and supporting HCM and Benefits functionality in a complex environment.
Hands on experience with developing documenting and configuring business processes advanced calculated fields/reporting and integration.
Proven ability to develop detailed configuration specification documentation.
Strong technical aptitude; analytical and excellent problem-solving abilities and creative resolution skills.
Define and coordinate the execution of testing procedures and develop test cases to serve the overall quality assurance process.
Provide documentation of all processes and training as needed.
Develop and implement maintenance procedures monitor systems health gather system statistics and troubleshoot reported errors and alarms.
Perform design implementation and upgrades of information systems to meet the business and user needs.
Excellent time-management skills able to work on multiple projects and meet deadlines in a fast-paced environment.
Strong presentation and communication skills comfort interacting across all management levels.
Self-motivated with the ability to meet and exceed position requirements under minimal direction and supervision.
Proficient use of Microsoft Office programs required; advanced excel skills including data validation formulas and pivot tables required.
Utilize discretion and judgement to maintain confidentiality of sensitive data.
Preferred Skills
Experience supporting public sector Workday implementations
Workday certification in HCM and Benefits
Experience working in large enterprise or multi-agency environments
Agile/Scrum team participation experience
We are an Equal Opportunity Employer. We do not discriminate on the basis of race religion color sex age national origin or disability.
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