216719 Customer Service Rep- Pennington, NJ
216719 Customer Service Rep- Pennington, NJ
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
POSITION: Customer Service Rep
FULLTIME:10/06/2025- 10/05/2026
LOCATION: Pennington NJ
SCHEDULE: Onsite 5 days a week
PAY RANGE: $21.00/HR paid weekly
(Exact compensation may vary based on skills experience and location. Base pay information is based on market location.)
Client Account Services (CAS) supports Financial Advisors and Client Associates with investment account maintenance. The team provides assistance with opening new accounts updating existing accounts enrolling in new features troubleshooting errors reviewing documents and offering tutorial support.
Training ScheduleHours: Monday Friday 9:00 AM 5:30 PM EST
Onsite during training (must be able to work in a virtual onsite setting)
After training schedules will fall within 8:30 AM 6:30 PM EST (MonFri)
8:30 AM 5:00 PM (30-min lunch)
9:00 AM 5:30 PM (30-min lunch)
9:30 AM 6:00 PM (30-min lunch)
10:00 AM 6:30 PM (30-min lunch)
Provide account support to Financial Advisors and Client Associates with professionalism and accuracy
Assist with opening maintaining and enrolling accounts in new services
Troubleshoot issues review documents and guide clients through processes
Navigate multiple systems while engaging clients and recording detailed notes
Resolve and de-escalate challenging situations while maintaining client satisfaction
Communicate effectively with peers management and clients in a fast-paced environment
Maintain confidentiality and handle sensitive information responsibly
2 years of customer service experience (financial services/call center preferred)
Proficiency in Microsoft Outlook Word and PowerPoint
Strong multitasking skills including navigating multiple systems while engaging with clients
Excellent written and verbal communication skills (professional grammar required)
Ability to work well under pressure in a high-volume constantly changing environment
Positive attitude openness to coaching and drive for continuous improvement
Self-motivated reliable and ambitious
Dress code: Professional business casual (required for interviews and work)
Cell phone use: Allowed only in designated areas/times (per manager guidance)
Attendance: Daily attendance required; follow proper call-out procedures
Punctuality: Up to 16 hours of time off allowed in first 90 days; time off during training not recommended
Training space rules: No personal items such as blankets permitted
WORKING CONDITIONS:
- May on occasion be exposed to loud sounds and distracting noise levels such as from office equipment.
- The ability to lift up to 30lbs
- Use of computers and technology
Here at Canon Recruiting People are our priority and we are committed to Include Diversity in every segment of who we are. It is only through our Diversity; we are made a stronger organization and increase our ability to provide top tier candidates that our clients have come to know Canon for. We have an inclusive environment all employees are celebrated for their unique differences. The different perspectives and experiences of our workforce give us the competitive advantage that is essential for success in an ever-changing market. By promoting inclusion with the same enthusiasm we devote to quality and competency and using the experience from a diverse assortment of backgrounds and experiences Canon can improve the services and value we deliver to clients employees and customers. At Canon Diversification and Inclusiveness are much more than a corporate ambition; they are a critical component in our daily corporate life. Canon Recruiting is committed to a diverse and inclusive workplace. Canon Recruiting is an equal opportunity employer and does not discriminate based on race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status. The pay range for this position is listed above. Base pay information is based on market location. We will consider for employment qualified applicants with arrest and conviction records. Our range of benefits may include health care and 401(k) savings plans. For individuals with disabilities who would like to request an accommodation please email
Employment Type
Full Time
