Platform Product Owner – AI/ML & Data Products (Customs)

About the organization: -

Maersk Customs Services (MCS) aims to transform its fragmented /local products & solutions into an integrated cohesive global solution to enhance its market position drive growth and provide exceptional value to customers. By 2030 we envision MCS as a fully integrated data-driven and AI-enabled service provider that delivers unparalleled value to our customers. Our vision is to become the global leader in data-driven AI-enabled customs and trade solutions revolutionizing how businesses navigate international trade complexities.

About the role: -

As the Platform Product Owner for AI/ML Advanced Analytics you will own the global customs data product portfolio across business productsfrom datadriven consultancy and core services to controltower capabilities. Youll define the vision strategy and roadmap for our DataasaService (DaaS) offerings and the analytics/ML capabilities that power MCS Customs Data products (e.g. classification assistance risk scoring anomaly detection duty optimization forecasting and FTA screening). You will translate customer and operational data needs into scalable data pipelines and ML services and steward them endtoendfrom discovery and prototyping through reliable compliant operation at scalewith strong attention to AI governance privacy and regulatory compliance.

Key Responsibilities: -

Product strategy & discovery

Set the vision and outcomebased roadmap for analytics and ML across Customs business products with clear OKRs KPIs and success metrics.

Lead customer and user discovery to surface highvalue use cases; quantify impact and translate findings into a prioritized backlog.

Balance a portfolio of foundational data products and applied ML services (models APIs).

Lead a cross-functional squad (Data/ML Engineering BPOs Domain SMEs) to deliver iteratively with strong release hygiene experimentation and telemetry.

Define data contracts and quality SLAs for modelcritical datasets; ensure lineage and metadata are in place.

Apply AI Policy and Adoption Standard: register systems classify risk ensure explainability and humanintheloop where required.

Stakeholder leadership & communication

Align Business Process and Platform product owners through the 3PO/3PDF stage gates; facilitate architecture reviews; produce crisp decision docs and PRFAQs for leadership.

Drive adoption with FPO/BPO counterparts and customers via enablement accurate measure and report adoption outcomes.

Strategic Contribution:

Participate in wider decision-making processes contributing to the development of practices processes and procedures.

Work independently within a broad framework solving complex challenges and considering the broader impact of decisions on the organization.

Collaborate with other functions to ensure seamless integration and implementation of solutions across the company.

Qualifications

Musthave

610 years in product management/ownership for data/MLpowered products with evidence of shipping to scale and delivering measurable outcomes.

Handson solution evaluation vendor scorecards PoV/PoC design benchmarking.

Hand-on customer centricity products and working backwards methodology to enable the data products as a valuable product for Customers.

Working knowledge of AI governance & risk (registration/categorization acceptable use privacy/security explainability human oversight).

Operating model fluency (3PO/3PDF) with strong stakeholder management and executive communication skills (OKRs roadmaps decision docs).

Customs/trade/supply chain domain is a high advantage.

Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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