REVELxp - Hospitality Coordinator, Vanderbilt University
REVELxp - Hospitality Coordinator, Vanderbilt University
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Job Description
ABOUT REVELXP
REVELXP is a premier sports hospitality company. We work with hundreds of college and professional teams and major sporting events to deliver exceptional fan experiences including full-service tailgates premium hospitality events and exclusive ticket addition to managing fan experience offerings we also provide comprehensive hospitality solutions to our team and event partners with event staffing event management premium hospitality management and venue installations.
We are growing at a rapid pace and are looking for goal-oriented purpose driven high-energy individuals to join our team!
We created REVELXP to reimagine and redefine game day with memory-making experiences that ignite fan passion drive attendance and build loyalty for sports and entertainment brands across the world. We believe that sports play a powerful community building part in society and we work with the purpose of amplifying the social experience around gameday.
This is why jobs here at REVELXP offer countless ways to create memorable experiences - from hospitality to operations to revenue generation. Our fast-paced fun environment is what helps us create true partnerships with the professional sports properties we work alongside. The REVELXP team seeks to grow with innovative self-starters who want to be a part of reshaping fan experiences across the nation. We operate along a core set of values that set us apart in how we work and who is a great fit for our team: service entrepreneurship and joy.
REVELXP is looking for a Hospitality Coordinator to be a key player in suite and club management operations for a fast-paced sports experience company. Successful candidates will be organized event coordinators proactive leaders and collaborative colleagues. A love of sports is a big plus!
This position reports to the Regional Hospitality Director and requires both office hours and nights/weekend event work. Working all home football games is required.
DUTIES AND RESPONSIBILITIES
Primary duties to include but not limited to the following:
- Manage all operational aspects of an on-campus satellite office.
- Fulfill assigned specific roles and duties for suites and clubs during football season.
- Deliver exceptional hospitality to our client and their stakeholders key patrons and all guests on game days.
- Execute a successful recruitment plan for part-time game-day/event staff to ensure premium seating areas are properly staffed.
- Collaborate with human resources team to administer payroll processes for game day staff including any necessary background checks e-verification direct deposit functions hours documentation etc.
- Implement training plan and oversee game day/event staff operations.
- Organize and maintain game day event supplies and materials.
- Assist in the effective communication within the athletic department of the following: maintain the proposed operating budget; provision of pre-season report detailing maintenance and facility problems; provision of post-game reports detailing operational and maintenance issues.
- Establish and maintain positive relations with diverse groups including donors and seat holders game day staff vendors and university administration.
- Must be able to work independently and manage all staff and functions of a game day manager.
- Other duties as assigned.
COMPENSATION
Non-exempt employee status.
$25 per hour hourly pay rate.
Anticipated weekly workload of 25-30 hours including some nights/weekends.
Overtime eligible.
Paid bi-weekly.
WHAT MAKES YOU A GREAT CANDIDATE
- Relevant customer service experience
- Attention to detail a self-starter mentality solutions-oriented
- Strong communication skills (written oral and interpersonal)
- Receives and applies feedback and direction
- Proficiency in Microsoft Office programs required
- Models high standards of honesty and integrity
- Is calm and confident under pressure
- Is forward-thinking keeping the end objective in sight
- Is empathetic
- Is organized with solid time management skills
- Puts in extra effort to meet deadlines and fulfill obligations
- Ability to build rapport with clients and connection with donors seeking to provide the highest quality service and deliverables
- Balances prioritizes and completes tasks to develop and execute an operational logistics plan for the successful completion of events
- Anticipates needs and problems proactively prepares and seeks to solve problems creatively and resourcefully
- Ability to think quickly and critically always reflecting for improvement opportunities
- Ability to lead and train part-time staff
- Physical labor and lifting is required at times
REVELXP is an equal opportunity employer that values diversity. All employment is decided on the basis of qualifications merit and business need. All candidates must be authorized to work in the United States and successfully pass a criminal background check.
Required Experience:
IC
Employment Type
Part-Time
