Benefits System Specialist-ID Cards
Benefits System Specialist-ID Cards
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Job Description
Overview
Ready to create a healthier world We are ready for you! Personify Health is on a mission to simplify and personalize the health experience to improve healthand reduce costs for companies and their people. At Personify Health we believe in offering total rewards flexible opportunities and a diverse inclusive community where every voice matters. Together were shaping a healthier more engaged future.
Responsibilities
Who are you
The Benefit Systems Specialist is tasked with the initial setup of clients ID cards and is responsible for all subsequent ID card-related maintenance tasks. This role requires close collaboration with other departments including Benefit Eligibility Data Operations Product Engineering Implementation Sales and Account Management.
In this role you will wear many hats but your knowledge will be essential in the following:
- Review and respond to emails and change Notices
- Review and release ID card files in Zelis
- Research ID card issues
- Create and maintain client rules in Zelis
- Monitor ID card projects through completion
- Review ID card projects in initial internal review phase
- Complete self-audits on all proofs
- Conduct pre-release audits to ensure members will receive the correct ID cards during mass print jobs
- Develop sample cards for clients in the Sales pipeline
- Pull reports to ensure PGs are being met
- Review revised Network guidelines to ensure cards remain in compliance
- Attend Implementation meetings
Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Qualifications
What you bring to the Personify Health team:
In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including:
- High school diploma or GED required.
- Associate or bachelors degree in health administration Business or related field preferred.
- 1 years of experience with system analysis data analysis and/or process improvement
- 2 years of experience in the Healthcare Industry
- Experience in processing member enrollment and ID card production is strongly preferred.
- Strong proficiency in data entry with attention to detail and accuracy in managing member records and documentation.
You also take pride in offering the following Core Skills Competencies and Characteristics:
- Demonstrates a meticulous approach to tasks ensuring accuracy and precision in all work.
- Organizational skills
- Excellent written and verbal communication skills with ability to interact professionally with diverse stakeholders.
- Strong analytical and problem-solving abilities to evaluate and resolve complex data/eligibility issues.
- Ability to learn and navigate new software quickly.
- Collaborative attitude and willingness to work effectively in a team-oriented environment.
- Strong work ethic and self-starter able to effectively manage multiple priorities and adapt to change within a fast-paced business environment.
- Ability to adapt to changing priorities workflows and regulations in the healthcare industry.
- Proficient in excel
No candidate will meet every single desired qualification. If your experience looks a little different from what weve identified and you think you can bring value to the role wed love to learn more about you!
Personify Health is an equal opportunity organization and is committed to diversity inclusion equity and social justice.
In compliance with all states and cities that require transparency of pay the base compensation for this position ranges from $20.00 to $24.00 per hour. Note that compensation may vary based on location skills and experience. This position is eligible for health dental vision mental health and other benefits.
We strive to cultivate a work environment where differences are celebrated and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity Equity Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level) members clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing.
#WeAreHiring #PersonifyHealth
Beware of Hiring Scams:Personify Health will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications please report them totalent@personifyhealth.com. All of our legitimate openings can be found on the Personify HealthCareer Site.
Application Deadline: Open until position is filled.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
