Senior Platform Management Engineer

Job Description

Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to the Mountain View CA Austin TX or Warren MI three times per week at minimum.

The Role
As a Senior Platform Management Engineer you will provide technical and business support across multiple products and applications ensuring the accuracy and efficiency of solutions delivered to customers. You will leverage your functional understanding of High Performance Compute (HPC) architecture infrastructure and peripheral products to identify diagnose and resolve complex issues. This role requires strong problem-solving skills independent judgment in escalating critical matters and the ability to interpret system logs and traces. You will also serve as a mentor coaching less experienced team members in standard this position you will be responsible for the design implementation configuration and successful transition of technologies into Operations. You will work closely with technical teams to define efficient and effective solutions often supporting multiple project teams simultaneously. This role requires balancing competing requests meeting project deadlines and ensuring IT standards production readiness and quality processes are followed. Additional responsibilities include monitoring maintenance troubleshooting and supporting escalation of real-time incidents.

What Youll Do

• Support the delivery quality and efficiency of various team initiatives

• Partner with leadership to document and improve internal processes via ongoing testing

• Focus on data analysis and manipulation to assess the state of internal processes

• Provide technical support by identifying diagnosing and resolving issues of varying complexity

• Interpret software and operating system logs/traces to assist in problem resolution

• Mentor and coach junior staff in best practices and procedures

• Participate in and report on ongoing investigations of technical and business issues

• Ensure IT standards and production readiness processes are followed

• Monitor systems perform maintenance and implement corrective actions to support operations

• Act as a technical resource across multiple project teams balancing priorities and deadlines

Additional Job Description

Your Skills & Abilities (Required Qualifications)

• Bachelors degree in technical discipline preferred or equivalent professional experience required.

• 5 years of experience in IT field will consider strong academic experience/performance.

• Demonstrated experience applying a wide range of concepts practices and procedures within the field with the ability to rely on sound judgment and prior expertise to plan and accomplish goals.

• Proven track record of delivering complex technical solutions on time with minimal supervision.

• Strong attention to detail creativity and innovation in problem-solving.

• Excellent planning organizational verbal and written communication skills.

• Experience analyzing and resolving problems of significant scope/scale including triage and production support scenarios requiring review of multiple factors.

• Skilled in requirements gathering and analysis with effective collaboration across cross-functional teams.

• Experienced in developing maintaining monitoring and delivering large-scale technical solutions.

• Ability to create documentation technical diagrams and system architectures for diverse audiences including senior architects and executive management.

• Strong Linux/Unix expertise including command-line proficiency and BASH scripting.

• Hands-on experience integrating Linux operating systems (RHEL Ubuntu) with NAS storage technologies.

• Familiarity with Linux cluster management and provisioning tools (Chef Foreman Ansible) in high-volume environments (1000 servers).

What Will Give You a Competitive Edge (Preferred Qualifications)

• Familiarity with InfiniBand operations and troubleshooting including RDMA.

• Hands-on experience with IBM GPFS and DDN storage system administration.

• Proficiency in storage protocols such as NFS CIFS and Samba.

• Experience with enterprise-level monitoring and performance analysis tools.

• Ability to perform effectively under pressure and deliver results within dynamic fast-paced schedules.

• Strong capability to design and propose alternative technical solutions to meet evolving customer needs.

This job may be eligible for relocation benefits.

About GM

Our vision is a world with Zero Crashes Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day individually and collectively to drive meaningful change through our words our deeds and our culture. Every day we want every employee to feel they belong to one General Motors team.

Benefits Overview

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