Manager, Professional Services - COBRA
Manager, Professional Services - COBRA
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Salary Not Disclosed
1 Vacancy
Job Description
Do you want to shape the future of fintech and healthtech Energized by challenges and inspired by bold goals Ready to elevate your career alongside driven and talented colleagues If that sounds like you explore a career at Alegeus today. Opportunity Happens Here.
Manager Professional Services - COBRA
Join our team at Alegeus where youll experience unmatched opportunity and a culture that cares deeply about succeeding together. As a Manager Professional Services - COBRA youll deliver exceptional service and optimize operations to make a real difference. We focus on enhancing our partners experience solving challenges creatively and building trust with our partners. Make an impactful contribution in a role that values operational excellence and partner relationships!
OPPORTUNITY HAPPENS HERE REALIZE YOURS
Alongside the best and the brightest you will regularly:
Lead End-to-End COBRA Client Onboarding: Manage the full implementation lifecycle for new clients including discovery planning data migration go-live and post-launch support.
Deliver High-Touch Service for Strategic Clients: Act as the escalation point for complex projects and ensure exceptional service for enterprise-level clients.
Drive Team Performance and Development: Lead coach and mentor a team of COBRA implementation specialists fostering a culture of accountability and continuous improvement.
Ensure Project Excellence: Oversee project plans timelines and resource allocation to meet milestones budgets and service level agreements.
Enhance Implementation Processes: Identify and execute improvements to onboarding workflows tools and client-facing materials to increase efficiency and scalability.
Collaborate Cross-Functionally: Partner with Sales Product and Technology teams to support client acquisition and advocate for platform enhancements.
ESSENTIAL SKILLS FOR CREATING A LASTING IMPACT
Alegeus colleagues are known as problem-solvers risk-takers and innovative thinkers. As a J Manager Professional Services - COBRA these skills are essential for success:
Abilities: Demonstrated expertise in COBRA compliance and benefits administration with a proven ability to lead complex cross-functional projects in a player-coach capacity; excels in client communication data-driven problem-solving and is proficient in implementation platforms project management tools and Microsoft Office.
Experience: Minimum 5 years of experience in benefits administration including at least 2 years focused on COBRA. 2 years in a leadership or managerial role overseeing software implementation client onboarding or client services teams.
Education: Bachelors degree in Information Technology Healthcare Administration Human Resources or a related field (or equivalent experience).
Location: Remote
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BECAUSE WE CARE WE OFFER:
A flexible work environment
Competitive salaries paid vacation and holidays
Robust professional development programs
Comprehensive health wellness and financial packages
SHARED AMBITION. INSPIRED FUTURE.
At Alegeus our success is guided by our aligned vision and valuesit is how we work together and collaborate to achieve our goals.
People First. We pride ourselves in bringing talented people together and treating one another with care.
Partner Powered. We are committed to empowering our partners knowing our success is shared and we win as one.
Always Advancing. We are driven by potential and relentlessly determined to achieve our goals.
I truly believe that people who are well-skilled and talented can go wherever they want in this company. We want to create the best place anyone has ever worked. - Alegeus employee
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We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race color religion creed national origin or ancestry sex age physical or mental disability veteran or military status genetic information sexual orientation marital status or any other legally recognized protected basis under federal state or local laws regulations or ordinances. The information collected by this application is solely to determine suitability for employment verify identity and maintain employment statistics on applicants.
At Alegeus being transparent about our compensation philosophy and approach is more than just a legal requirement. As our organization continues to grow and evolve we have made a commitment to ensure that our compensation framework is equitable data-driven consistent and unbiased with allowable pay differences based on factors unique to each candidate (think: skills experience qualifications etc.) in order to attract and retain a highly talented and committed workforce.
We are taking an inside-out approach to pay transparency by first educating our valued managers and internal workforce and then moving to publishing compensation ranges the interim if you are a California Colorado Connecticut Maryland Nevada New Jersey New York Ohio or Washington resident and this role is physically available in your state or classified as remote you may be eligible to receive additional information about the compensation and benefits for this role which we will provide upon request. Please send an email identifying the title of the role you are interested in and the state you reside in to .
Required Experience:
Manager
Employment Type
Full-Time
