Consultant Data Analyst/Data Operations

What Youll Bring:

Job Description: (Required skills limit to 5 bullet points max)

TransUnion is looking to hire a Data Operations Consultant to join our Data Operations team. The ideal candidate will drive an engaged service-oriented culture love people interactions and be capable of meeting tight deadlines in a fast-paced environment.

As part of the Data Operations Team this position should focus on delivering actionable insights to evaluate and control data ingestion processes across multiple sources (Cloud and On-Prem). This individual will leverage state-of-the-art tools to cultivate the analytical methods needed to consistently refine and improve the efficiency and effectiveness of data onboarding processes and platforms monitoring.

In this role you will be responsible for acting as an ETL Platform subject matter expert and an expert of the processes (not development) that you will be involved in along with being able to gather knowledge and requirements from other SMEs and stakeholders.

What Youll Bring:

• Bachelors degree or equivalent experience in Statistics Industrial Engineering Admin Computer Science or a related field.
• Four years of proven experience as a client facing support role help desk technician or other customer support role.
• Strong client-facing experience as a data engineer/consultant.
• Great stakeholder management skills negotiation skills.e
• Excellent communication and writing skills in English.
• Ability to work independently and in a team environment.
• Exceptional analytical and problem-solving skills to troubleshoot diagnose and propose preventive plans to avoid similar issues in the future.
• Ability to learn quickly work under pressure and meet tight deadlines.
• Flexible highly organized and open to feedback with excellent follow-through skills.
• Imaginative thorough practicable and consistent with organization objectives solutions proposal.

Were also looking for the preferred skills below:

• Experience with support Ticket Systems (Jira).
• Experience collaborating with senior stakeholders.
• Knowledge of Cloud Storage Environments such as AWS and GCP (GS Util Big Query).
• Knowledge with Spark (Spark-Shell Spark SQL Scala).
• Experience with Linux/Unix.
• Knowledge using shell scripting (Linux and/or Python).
• SQL - Advance Knowledge.
• ITIL Scrum UNIX and/or ITSM certification.

Additional Job Description: (Include expectations for the first 90 days responsibilities key projects products etc.

Impact Youll Make:

• This role reports directly to Data Operations Management.
• Processes learning and Hadoop/AWS data migration to GCP are expected as a priority during the first 90 days.
• Identify analyze and troubleshoot possible data flow issues between servers and processing steps.
• Document user requests and update client trouble tickets with the status of the issue.
• Communicate effectively with IT and non-IT people within the company and be able to make informed decisions quickly.
• Find and solve data problems ensuring timely short-term and long-term preventive solutions.
• Coordinate with other teams or specialists to troubleshoot and resolve issues as needed.
• Handle escalations.
• Develop and improve existing processes to ensure data ingestion through the ETL Platform.
• Work with management and teammates to prioritize business and information needs.
• Train coach or assist less experienced team members.
• Work independently within established procedures associated with the specific job function.
• Create appropriate support documentation and knowledge base to help all users quickly troubleshoot problems.
• Deliver excellent customer support through efficiently and accurately handling tickets/requests and general program inquiries.
• Perform other work-related tasks and responsibilities assigned to you from time to time.
• Participate in new products and features deployment and propose technical solutions that meet business needs.

Impact Youll Make:

Job Description: (Required skills limit to 5 bullet points max)

TransUnion is looking to hire a Data Operations Consultant to join our Data Operations team. The ideal candidate will drive an engaged service-oriented culture love people interactions and be capable of meeting tight deadlines in a fast-paced environment.

As part of the Data Operations Team this position should focus on delivering actionable insights to evaluate and control data ingestion processes across multiple sources (Cloud and On-Prem). This individual will leverage state-of-the-art tools to cultivate the analytical methods needed to consistently refine and improve the efficiency and effectiveness of data onboarding processes and platforms monitoring.

In this role you will be responsible for acting as an ETL Platform subject matter expert and an expert of the processes (not development) that you will be involved in along with being able to gather knowledge and requirements from other SMEs and stakeholders.

What Youll Bring:

• Bachelors degree or equivalent experience in Statistics Industrial Engineering Admin Computer Science or a related field.
• Four years of proven experience as a client facing support role help desk technician or other customer support role.
• Strong client-facing experience as a data engineer/consultant.
• Great stakeholder management skills negotiation skills.e
• Excellent communication and writing skills in English.
• Ability to work independently and in a team environment.
• Exceptional analytical and problem-solving skills to troubleshoot diagnose and propose preventive plans to avoid similar issues in the future.
• Ability to learn quickly work under pressure and meet tight deadlines.
• Flexible highly organized and open to feedback with excellent follow-through skills.
• Imaginative thorough practicable and consistent with organization objectives solutions proposal.

Were also looking for the preferred skills below:

• Experience with support Ticket Systems (Jira).
• Experience collaborating with senior stakeholders.
• Knowledge of Cloud Storage Environments such as AWS and GCP (GS Util Big Query).
• Knowledge with Spark (Spark-Shell Spark SQL Scala).
• Experience with Linux/Unix.
• Knowledge using shell scripting (Linux and/or Python).
• SQL - Advance Knowledge.
• ITIL Scrum UNIX and/or ITSM certification.

Additional Job Description: (Include expectations for the first 90 days responsibilities key projects products etc.

Impact Youll Make:

• This role reports directly to Data Operations Management.
• Processes learning and Hadoop/AWS data migration to GCP are expected as a priority during the first 90 days.
• Identify analyze and troubleshoot possible data flow issues between servers and processing steps.
• Document user requests and update client trouble tickets with the status of the issue.
• Communicate effectively with IT and non-IT people within the company and be able to make informed decisions quickly.
• Find and solve data problems ensuring timely short-term and long-term preventive solutions.
• Coordinate with other teams or specialists to troubleshoot and resolve issues as needed.
• Handle escalations.
• Develop and improve existing processes to ensure data ingestion through the ETL Platform.
• Work with management and teammates to prioritize business and information needs.
• Train coach or assist less experienced team members.
• Work independently within established procedures associated with the specific job function.
• Create appropriate support documentation and knowledge base to help all users quickly troubleshoot problems.
• Deliver excellent customer support through efficiently and accurately handling tickets/requests and general program inquiries.
• Perform other work-related tasks and responsibilities assigned to you from time to time.
• Participate in new products and features deployment and propose technical solutions that meet business needs.

TransUnion Job Title