Project Manager
Project Manager
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Job Description
Salute is a leading provider of cutting-edge Data Center Infrastructure Services dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions unparalleled reliability and outstanding customer service.
Job Description: Project Manager Data Center Operations
Wage: $65000-$75000 annually
Position Overview:
We are seeking an experienced Project Manager to oversee operations within a mission-critical data center environment. This role will serve as the primary client-facing representative ensuring customer satisfaction contract adherence and operational excellence. The Project Manager will also focus on the professional development of Team Leads fostering leadership growth accountability and collaboration within the team. While this position supports data center operations the majority of responsibilities will involve administrative leadership and client relationship management functions.
Key Responsibilities:
Client Relationship Management
Act as the primary point of contact for the client ensuring consistent communication alignment of goals and customer satisfaction.
Lead regular client meetings to review performance KPIs and project updates.
Address escalations promptly and implement corrective actions to maintain client trust and confidence.
Leadership & Team Development
Mentor and coach Team Leads to strengthen their leadership skills and decision-making abilities.
Conduct regular one-on-one meetings with Team Leads to review progress provide feedback and set development goals.
Promote a culture of accountability collaboration and integrity across the team.
Assist in workforce planning including scheduling task delegation and succession planning.
Operational Oversight
Ensure that all team activities align with client expectations contractual requirements and company standards.
Oversee Team Leads in monitoring site operations safety compliance and day-to-day team management.
Support cross-training initiatives to reduce knowledge silos and promote operational resilience.
Administrative & Reporting
Maintain accurate and timely reporting of site activities staffing levels and performance metrics.
Develop and present monthly or quarterly business reviews for the client and internal leadership.
Manage documentation of policies standard operating procedures and escalation processes.
Continuous Improvement & Strategic Projects
Identify opportunities to improve operational efficiency and client satisfaction.
Support rollout of company-wide initiatives within the data center environment.
Coordinate with leadership on long-term planning and resource allocation.
Qualifications:
Experience: 3 years in project management or leadership roles preferably in data center facilities management or mission-critical environments.
Leadership Skills: Proven ability to mentor and develop supervisors or Team Leads.
Client-Facing Skills: Strong background in customer service relationship management and conflict resolution.
Technical Knowledge: Familiarity with data center operations and facility systems preferred though direct technical responsibilities are minimal.
Communication: Excellent written and verbal communication skills for both client-facing and internal team interactions.
Organization: Strong administrative and reporting skills with the ability to manage multiple priorities.
Certifications: PMP or equivalent certification preferred but not required.
Additional Information:
Location: Mesa AZ
Hours: Full-time primarily business hours with flexibility for occasional client meetings or escalations. Work Environment: Office-based within a data center environment with periodic floor walks. Travel: Limited depending on client or project needs.
If you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships we want to hear from you. Join us in revolutionizing the data center industry and apply today!
Salute is an equal opportunity employer committed to celebrating diversity creating an inclusive environment for all employees and providing equal employment opportunities to all applicants; if you require a reasonable accommodation to participate in the job application or interview process perform essential job functions or receive other benefits and privileges of employment please contact our Human Resources department atfor more information.
Required Experience:
IC
Employment Type
Full-Time
