Collections Specialist
Collections Specialist
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Job Description
Mesa Energy Systems is a wholly owned subsidiary of EMCOR Group Inc. EMCOR is the worlds leading provider of mechanical and electrical construction and facilities services including planning consulting and operations and maintenance. Mesa Energy Systems is a HVAC mechanical services company that provides fully integrated solutions for preventative maintenance and repair upgrading existing mechanical electrical and controls systems to provide the most efficient economic solutions to meet customer expectations.
Job Title:Collections Specialist
Principal Duties and Responsibilities
- Run Aging reports.
- Monitor and manage assigned accounts to identify outstanding debts.
- Contact customers via phone email and written correspondence to collect overdue payments.
- Investigate and resolve discrepancies related to billing and payments.
- Maintain accurate records of collection activities and customer interactions.
- Collaborate with internal departments (e.g. Sales Customer Service Finance) to resolve account issues.
- Recommend accounts for escalation or legal action when necessary.
- Prepare regular reports on collection status and aging accounts.
- Ensure compliance with company policies and relevant regulations (e.g. FDCPA).
- Other duties as assigned
Job Specifications (incl. Education requirements minimal experience computer skills required etc.)
- A high school diploma or equivalent; an associate or bachelors degree in business finance or a related field is preferred.
- 4 years of experience in collections accounts receivable or a related field.
- Proficiency in Microsoft Office and accounting software (e.g. SAP Oracle QuickBooks).
- Ability to work independently and manage multiple tasks effectively.
- Strong communication skills both verbally and in writing.
- Good organization skills with the ability to follow up.
- Knowledge of collection laws and regulations is a plus.
- Familiarity with CRM systems.
As a leading provider of mechanical and electrical construction facilities services and energy infrastructure we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.
Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.
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Required Experience:
Unclear Seniority
Employment Type
Full-Time
