Key Account Representative - Data Center
Key Account Representative - Data Center
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Responsible for the retention and continued growth of assigned key data center accounts. Primary focus will be to identify customer needs meet and exceed targeted annual growth while providing Legendary Customer Service. This position collaborates with various departments throughout the organization to develop strategic ways recommend and influence solutions providing a positive customer experience and proactively seeking out opportunities to increase revenue. Will also provide account management services to ensure a professional and productive customer relationship.
The incumbent in this position is expected to model the following practices daily: 1) Demonstrate alignment with the companys mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.
Essential Functions:
Models promotes reinforces and rewards the consistent use of HOLTs Values Based Leadership (VBL) tools models and processes to ensure alignment with our Vision Values and Mission
Cultivate manage and maintain relationships for key customer accounts at all levels within the customers organization
Prospecting developing and maintaining relationships within the customers internal team and key stakeholders
Visit job sites and collaborate with customers acting as a consultant to help them solve problems and succeed in their business
Cultivate manage and maintain relationships with supporting dealers to enable execution of commissioning and product support of customer equipment
Collaborates with leadership to identify Enterprise opportunities for revenue gain within customer base and executes said targets
Maintains awareness of customer activity; Serves as the company expert on each assigned account and serves as a liaison to facilitate all efforts to provide a positive customer experience
Performs regular health checks with customers in effort to maintain a robust partnership
Contribute to the development monitoring and control of the annual strategic sales forecast; Efficiently and consistently meets/exceeds Targeted Annual Growth and Portfolio Health Target Goals for assigned customer accounts
Collaborates with leadership to perform business reviews of portfolio with the customer to include initiating completing analyzing sales related reports/documentation and recommend appropriate corrective action
Assist commissioning project management team by providing technical support and consolidated customer communication
Creates value with safety initiatives in alignment with customers
Works safely at all times and adheres to all applicable safety policies; complies with all company policies procedures and standards
Performs other duties as assigned
Knowledge Skills and Abilities:
Expert knowledge of electric power generation
Expert knowledge of selling techniques (prospecting overcoming objections closing sales)
Proficient with MS Office Word Excel Outlook etc.
Understands the implications of new information for both current and future problem-solving and decision-making
Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions conclusions or approaches to problems
Exceptional attention to detail
Driven and results oriented; business development KPIs and market expansion to meet corporate targets
Excellent oral and written communication skills with strong interpersonal skills to establish working relationships with multiple departments and various levels of the organization
First-class organizational multi-tasking and time management skills deadline oriented
Understands written sentences and paragraphs in work related documents and communicates effectively in writing as appropriate for the needs of the audience
Ability to work with all levels of personnel within the organization and customer operations
Ability to perform mathematical computations such as percentages fractions addition subtraction multiplication and division quickly and accurately
Ability to work independently and within a team in a fast-paced high volume environment with emphasis on accuracy and timeliness
Ability to read analyze and interpret professional journals technical procedures or governmental regulations
The ability to listen to and understand information and ideas presented through spoken words and sentences
Education and Experience:
High school diploma or equivalent with some college coursework or an equivalent combination of education and experience preferred
Minimum of four years of work-related skill knowledge or experience is required
Supervisory Responsibilities:
- None
Travel:
Extensive driving required; overnight travel required
Valid drivers license
Physical Requirements:
This position involves extended periods in a stationary position; additionally occasional movement inside the office to access office machinery file cabinets etc.
This role frequently communicates with others must be able to exchange accurate information in these situations
This role routinely uses standard office equipment such as computers phones photocopiers filing cabinets and fax machines
Work Environment:
This job is generally performed in a retail and office environment; exposure to computer screens; exposure to noise dust grease fumes gases heat cold and inclement weather conditions
Frequently works at a fast pace with unscheduled interruptions
Disclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities duties and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities as needed.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
