Software Triage Engineering Manager
Software Triage Engineering Manager
Posted on :
27-08-2025
Employer Active
1 Vacancy
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Job Description
What Were Looking For* A supportive leader who inspires and empowers teams to excel.* A strategic thinker who can balance immediate firefighting with long-term process improvements.* Someone who thrives in high-stakes environments ensuring calm clarity and accountability during incidents.* A manager who can build relationships across teams and represent the triage function to executives.
- Bachelors or Masters degree in Computer Science Engineering or a related field (or equivalent experience).
- 8 years of experience in software engineering QA or triage with at least 3 years in a leadership/management role.
- Solid technical foundation with experience in iOS/macOS software components and debugging workflows.
- Familiarity with C-type programming languages (C C Objective-C or Swift) to guide technical triage discussions.
- Proven track record in leading teams managing priorities and driving resolution in high-pressure environments.
- Strong knowledge of issue-tracking systems triage workflows and incident management practices.
- Exceptional analytical and problem-solving skills with ability to make data-driven decisions.
- Excellent leadership communication and collaboration skills capable of influencing across technical and non-technical teams.
- Experience with cloud platforms (AWS GCP or Azure) and distributed system debugging.
- Prior experience in incident response/on-call management and working with SLOs/SLAs.
- Familiarity with DevOps CI/CD pipelines and automation for triage workflows.
- Strong background in metrics-driven management (OKRs KPIs dashboards).
- Ability to operate in fast-paced customer-centric product organizations.
Required Experience:
Manager
Employment Type
Full Time
Key Skills
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