Customer Service Representative (Remote)
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Job Location:
Stockbridge, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
26-08-2025
Vacancies:
1 Vacancy
Job Summary
About Us
We are seeking motivated and dependable individuals to join our customer service team. Our representatives play an important role in delivering excellent support to customers while enjoying the flexibility of remote work.
Position Overview
As a Customer Service Representative you will handle inbound calls emails and/or chats from customers. Youll assist with questions resolve issues and provide product or service information in a professional and friendly manner.
Key Responsibilities
- Answer and manage customer inquiries via phone email and chat.
- Provide accurate information about products services or policies.
- Assist with troubleshooting billing or account-related questions.
- Record and update customer interactions in the system.
- Maintain a positive and professional attitude with every customer.
- Meet performance expectations including quality accuracy and efficiency.
Qualifications
- Previous customer service experience is a plus but not required.
- Strong communication and problem-solving skills.
- Ability to type and navigate computer systems efficiently.
- Self-motivated and able to work independently.
- High-speed internet connection and reliable computer/headset required.
Schedule & Pay
- Flexible scheduling options are available.
- Pay is biweekly on the 1st and 15th of each month.
- Compensation is discussed during the interview process and varies by client program.
Why Join Us
- 100% remote work from home.
- Opportunity to choose your own schedule in 30-minute increments.
- Gain valuable experience with leading companies across various industries.
- Growth opportunities for reliable and high-performing team members.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Why Apply Through Rooted Talent Solutions?Personalized Matching: We align your skills and preferences with healthcare organizations that fit your goals.Streamlined Process: Our team and technology make applying and interviewing efficient and stress-free.Ongoing Support: We stay in tou ... View more
