For more details please connect with Shweta Patel or email at
Client: State of North Carolina
Job Title: Network/Telecom Specialist
Start Date: ASAP
Position Type: Contract
Duration: 03 Months
Location: 3900 Wake Forest Rd Raleigh NC27609 (Onsite)
Interview Type: Webcam / Inperson
Ceipal ID: SNCTELE494SP
Req ID: 775494
Short Description:
The NC911 NMAC Network Monitoring and Assistance Operations Center (NMAC) monitors the AT&T Esinet (Emergency Services Internet Network). This position assists the Tier I/II network technicians who monitor the hosted networks. Will provide incident response on the system(s) ticket narration document management and will communicate with internal and external customers site technicians and customers alike. Will provide support to assist with tracking problems through to resolution. This position additionally supports NMAC leadership as well as 911 fee documentation.
Skills:
- 3 Years Bachelors degree or 3 to 5 years in Information Technology Computer Science Business Administration or a combination of education and experience - Required
- 3 Years Understanding of technologies operating systems networking - Required
- 3 Years Knowledge and experience with Microsoft Excel - Required
- 3 Years Self-motivated enthusiastic and able to handle multiple support cases - Required
- 3 Years Strong writing skills to maintain organized documentation - Required
- 3 Years Customer-oriented and capable of providing high levels of client satisfaction - Required
- 3 Years Collaborate and work well with others and supporting a team Experience with VOIP technologies is a plus - Required
- 3 Years Strong skills in time and calendar management for team and leadership - Required
- 3 Years Knowledge of network cabling network classification and network topology - Required
V Group Inc. is a New Jersey-based IT Services and Products company strategically organized into multiple business units: Public Sector Enterprise Solutions Ecommerce and our Public Sector unit we specialize in delivering IT Professional Services to Federal State and Local governments. We hold multiple contracts across 30 states across US which include: NY CA FL GA MD MI NC OH OR CO CT TN PA TX VA MN NM VT and WA.
If youre considering a career opportunity with V Group or exploring a partnership I welcome you to reach out to me with any questions about our services and the unique advantages we offer to consultants. And please feel free to share my contact information with others who may benefit from connecting with us.
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