Product Designer - Retail Ops Rollout Automation
Product Designer - Retail Ops Rollout Automation
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Key Responsibilities
- Conduct user research including in physical environments to determine how technology can optimize processes and bring about more human centered solutions that serve our business goals
- Lead service design activities such as service blueprints and journey maps to articulate how the front end and back end intersect with associate and customer needs
- Facilitate discovery sessions based on the principles of design thinking
- Partner with product management technologists and business stakeholders to develop insight driven strategies that evolve our services and technologies to better serve our associates the business and ultimately our customers
- Apply empathy collaboration and curiosity to transform complex journeys and processes into seamless innovative experiences
- Advocate user centered design and agile best practices to advocate and evolve ways of working
- Prepare customer analyses based on our target demographic and initial transactions
- Track usability goals and prepare reports for senior management
Required Skills : * User research skills * Project person will be supporting - POS Modernization Replacing point of sale at self checkout
Basic Qualification :
Additional Skills :
Background Check : No
Drug Screen : No
Rank :A3
Requested Date :
Employment Type
Full-time
