Director (Site Administrator) - Department of Medicine

The Samuel Bronfman Department of Medicine is the largest academic department in the Mount Sinai Health System. Our mission is to provide unparalleled patient care to conduct cutting-edge research and to train tomorrows physicians. Our faculty and staff across divisions are dedicated to science and medicine to improving outcomes for patients through breakthroughs in the lab and to molding the next generation of healthcare professionals.

The Director directs plans and manages the comprehensive affairs of the Department of Medicine at Mount Sinai Morningside and Mount Sinai West (MSM/W) in the Mount Sinai Health System and acts as a key member of the departments leadership team to develop enhance and support the various missions of the Department of Medicine (DOM). The Director is the primary contact for the MSM/W Hospital administration for all operational issues.

Departmental

• Serve as a strategic partner with the MSM/W Site Chair of Medicine the Department Site Division Chiefs the System Vice Chair for Clinical Integration and Administration of the Department of Medicine other senior leadership of the Department and MSM/W Hospital leadership
• Direct plan and manage the comprehensive affairs of the Department of Medicine at MSM/W
• Oversee the day to day administration of a large academic department including physicians extenders and administrative staff
• Act as a key member of the departments leadership team to develop enhance and support the various missions of the Department of Medicine
• Proactively lead and supervise a team of seven to ten staff including performance management and appraisals professional development and mentorship.

Operational

• In conjunction with the System Vice Chair Departmental Director of Operations and DOM division administrators in the Mount Sinai Health System plan and implement policies programs and initiatives that support the primary mission of the Department (education research and clinical care including community outreach)
• Facilitate the appointments and promotion process of current and new faculty
• With the Site Associate Chair of Administrative Affairs oversee and administer faculty affairs for the department
• Assist Site Division Managers faculty and staff with program start-up including cost benefit analysis; budget projections; assigning of organization structure; planning for space marketing and program initiation
• Serve on Departmental or Hospital committees where administrative policies and issues are discussed and recommendations are made; meet regularly with senior administrative staff in the Hospital
• Direct and coordinate administrative personnel including divisional administrative teams and clinical practice managers to assign tasks and projects
• Oversee the faculty office-based practices and assist in the oversight of hospital based ambulatory practices to ensure a financially viable operation that promotes comprehensive and patient-focused care for patients in a unique and diverse healthcare environment
• Oversee the clinical integration of programs including operations day-to-day administration expense management and quality improvement including patient satisfaction and patient access
• Ensure that standard operating procedures promote safe high quality patient care by practices faculty and staff and that all functional areas are effective efficient and monitored for continuous improvement to meet changing needs
• Support the educational aspects of the Department in conjunction with Core IM Residency and three (3) Fellowship program administrative leadership and staff. Ensure that the programs meet standards set forth by GME
• Help build goals objectives and tactical plans based on the Departments strategic plan and performance metrics
• Support Site Division Chiefs and managers to ensure that documentation using the electronic medical records system is accurate timely and in compliance with all regulatory requirements
• Act as a resource to clinical staff and faculty and provide direction to meet Departmental goals
• Hires trains supervise and mentors department office staff utilizing their abilities by delegating effectively; provides staff with growth opportunities professional training and the tools required to work effectively
• Creates and maintains a collaborative team environment
• Communicate effectively across all levels - staff division leaders departmental leaders hospital and system leaders and with external parties.

Grant and Clinical Trial Management

• Responsible for research enterprise including grants management clinical research compliance and oversight of core facilities
• Oversee clinical research and clinical trial activities in conjunction with the DOM Clinical Trials Office staff
• Responsible for space assessment and allocation; responsible for research density utilization and renovation plans for research space

Financial Responsibilities

Collaborate with various Departmental and System staff (e.g. the System Vice Chair for Clinical Integration and Administration the System Director of Finance Center-Led Finance and Revenue Cycle teams and Divisional System Administrators and Site Managers) to oversee the financial management of the divisions and services within the Department; in managing revenue expenses and other budget targets to ensure the meeting of operational goals; and to provide leadership in the development implementation and monitoring of financial plans that reflect strategic initiatives and operational priorities of each division that are consistent with institutional policies. Including but not limited to the following:

• Prepare or collaborate in preparation and administration of departmental and divisional budgets for all funds (including clinical/practice grants gifts and endowment expenses
• Review monthly ledgers budget variance reports and implement corrective actions as needed
• Review and monitor current and pending Federal and Non-Federal grants
• Manage clinical revenues and ensure proper billing collections in partnership with the center led revenue cycle team
• Responsible for ensuring proper billing compliance for physicians
• Perform various financial analysis for P&L reviews program development short and long term planning
• Financial reporting of all program and business units
• Create business plans to support hiring of new research faculty and collaborate in the creation of business plans for clinical faculty
• Oversee the financial relationships with FQHC including invoice creation and monitoring of payments (especially as this pertains to relationships with the Ryan Centers and administration of the community benefit grant (CBG) program

Plus all related job functions

• Minimum Bachelors degree; advanced degree in business or health-related field strongly preferred.
• 5-7 years minimum of experience in health care particularly an academic medical center strongly preferred.
• Relevant experience in healthcare particularly an academic medical center strongly preferred.
• Experience working effectively in highly complex matrixed organizations.
• Experience working in a growth environment with ability to manage multiple competing priorities providing strategic direction toward medium and long term goals.
• Experience in using computerized accounting and financial information systems.
• Preferred Qualifications:
  • The ideal candidate will have a proven track record of success as a manager with superb interpersonal skills including both written and spoken communication skills.
  • Confidence working in a high-demand fast changing environment excellence in prioritizing and managing staff in multiple locations.
  • Outcomes driven with a track record in recruiting and retaining employees.
  • Strong leadership management organizational analytical negotiation and conflict management skills.
  • Demonstrated ability to provide innovative leadership in a dynamic environment and be able to work collaboratively with multiple constituents.
  • Hands-on approach to operations and management as well as the ability to keep strategic initiatives in focus; ability to balance big picture priorities and work at the detail level.
  • Facility with data and data analytics and standard business reporting using applications such as Excel.