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1 Vacancy
This is a remote position.
The ideal candidate will be proficient in Excel comfortable navigating EMR systems and capable of managing high-volume repetitive tasks with consistency and accuracy. This is a non-patient-facing role but requires a strong understanding of clinical workflows and medical documentation.
Key Responsibilities:
Patient Intake & Triage
Manage inbound patient referrals through EMR and internal systems
Accurately enter and verify demographic and insurance information
Apply triage protocols based on CPAP/CCM compliance metrics
Assign patients to appropriate clinical personnel based on internal workflows
Medical Data & System Management
Reconcile patient information between EMR systems and internal platforms
Upload daily compliance reports and maintain accurate logs
Ensure HIPAA-compliant data handling and documentation
Reporting & Documentation
Maintain clear structured and real-time documentation of all transactions
Contribute to internal SOPs and process documentation
Provide support in developing efficient workflows and compliance tracking
Operational Workflow Execution
Process 50 80 patient referrals per day with accuracy and timeliness
Manage tasks across multiple systems and tools
Collaborate with internal teams for issue resolution or clarification
Required Qualifications:
2 years of experience as a Medical Virtual Assistant or in a clinical admin role
Strong command of Microsoft Excel and Google Sheets
Experience with high-volume data entry and workflow management
Excellent written English and attention to detail
Highly organized and capable of self-management in a remote setting
Preferred Qualifications:
Experience in sleep therapy CPAP/DME workflows
Background in medical office or clinical operations (non-licensed acceptable)
Exposure to insurance verification and intake processes
Experience using CRMs or workflow platforms
Familiarity with EMR systems (preferred but not required)
Key Competencies:
Exceptional attention to detail and data accuracy
Proficient in Excel with ability to generate and interpret reports
Strong organizational and multitasking skills to manage high-volume workflows
Fast learner with strong tech adaptability across multiple platforms
Independent and process-driven with a strong sense of accountability
Comfortable working remotely with minimal supervision in a collaborative environment
Education
NA
Full Time