Retail Sales Consultant - New York, NY

LOCATION: Onsite New York NY

REPORTS TO: Director of Business Development

TYPE: Part-Time; Non-Exempt

DEPARTMENT: Showroom Operations

About the Role

Generation Tux is seeking an enthusiastic and customer-focused Showroom Associate to lead our presence inside a world-renowned bridal salon in New York City. As the in-salon formalwear expert youll be the face of Generation Tux guiding clients through their mens formalwear rental journey for weddings and special events. From walk-ins to scheduled appointments youll deliver exceptional service provide expert style advice and seamlessly connect the Generation Tux digital experience with an in-store high-touch environment.

Key Responsibilities

• Client Engagement
• Welcome and assist both walk-in and appointment-based customers with a warm professional demeanor
• Guide clients through style and fit selections coordinating looks for grooms groomsmen and wedding party members
• Educate customers on Generation Tux offerings including Free Swatches Free Home Try-On and the Wedding Party Management tool

Sales & Conversion

• Drive bookings through one-on-one consultations and confident upselling
• Track leads manage follow-ups and support group coordination for larger events
• Meet or exceed individual performance and conversion goals

Salon Partnership

• Foster a collaborative relationship with the bridal salon staff to create mutual success
• Identify referral opportunities and promote in-salon visibility
• Maintain all in-store displays marketing materials and garment samples

Operations & Reporting

• Manage appointment schedules and digital tools for client records and reporting
• Ensure the space is clean organized and in line with Generation Tux brand standards
• Support logistical tasks customer communications and merchandise upkeep

Leadership

• Serve as the on-site Generation Tux representative and point of contact
• Assist in onboarding or mentoring new associates as needed

Qualifications

• 2 years of experience in retail formalwear bridal or luxury customer service preferred
• Strong commitment to punctuality and dependable attendance; this is an independent role requiring minimal callouts
• Exceptional interpersonal and communication skills
• Self-motivated with the ability to work independently
• Consistently professional presentation and attire aligned with company dress codeexpectations
• Availability to work weekends and peak seasonal periods
• Passion for fashion weddings and delivering an elevated client experience

Why Generation Tux

At Generation Tux youll be part of a team thats redefining the formalwear experience inside one of the most iconic bridal destinations in the world. As a Part-Time Retail Sales Consultant youll enjoy the opportunity to work in a dynamic customer-focused environment where every interaction contributes to lifes biggest celebrations.

• Be part of a recognized industry leader in mens formalwear.
• Gain hands-on experience in styling sales and client service in a prestigious Bridal Salon setting.
• Take advantage of employee discounts on premium suits and tuxedos.

This role is perfect for those who are passionate about style customer experience and being part of unforgettable moments while enjoying the flexibility of part-time work.

Posting Statement

At Generation Tux we believe that our goal is to enable incredible lifestyle experiences during major life events. Each of us has a responsibility to drive accountability transparency and respect.

Generation Tux is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender perception or identity national origin age marital status protected veteran status or disability status.

Generation Tux does not accept unsolicited headhunter and agency resumes. Generation Tux will not pay any third-party agency or company that does not have a signed agreement with Generation Tux.