drjobs Administrative Support Specialist

Administrative Support Specialist

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1 Vacancy
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Job Location drjobs

Cumming, GA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

This is a remote position.

Champion Physical Therapy is looking for an organized proactive and people-oriented Administrative Support Specialist to enhance our clinic operations and deliver excellent service to both patients and staff. This role is vital for maintaining smooth administrative workflows and supporting the delivery of high-quality care across our outpatient locations.

Key Responsibilities

  • Greet patients and visitors with warmth and professionalism offering assistance and ensuring a welcoming experience.

  • Handle day-to-day front office tasks including answering phones responding to emails and managing general correspondence.

  • Schedule and confirm appointments coordinate patient check-ins and assist with insurance verification and registration processes.

  • Enter and maintain accurate patient information within record systems updating demographics appointment details and clinical data as needed.

  • Support billing processes by accurately transmitting necessary information to the billing team and resolving any documentation or coding concerns.

  • Maintain clinical and administrative documentation to a high standard filing scanning and organizing records to ensure accessibility and compliance.

  • Assist in managing office inventory ordering supplies monitoring stock levels and working with vendors to ensure timely replenishment.

  • Facilitate inter-departmental communication and collaboration ensuring administrative processes run efficiently across teams.

  • Contribute to team meetings and quality improvement initiatives by providing feedback on workflow challenges and suggesting positive changes.




Requirements

  • Exceptional organizational skills and attention to detail with strong verbal and written communication.

  • Friendly empathetic demeanor and the ability to interact effectively with patients therapists and support staff.

  • Proficiency with common office tools (such as word processors spreadsheets and email systems). Familiarity with healthcare-related software or EHR systems is a plus.

  • Capable of multitasking and prioritizing responsibilities in a fast-paced clinical environment.

  • Demonstrated reliability professionalism and ability to maintain confidentiality and discretion.

  • Previous experience in healthcare administration front desk operations or customer service is highly desirable.




Benefits

  • Competitive compensation aligned with skills and experience.

  • Comprehensive health coverage including medical dental and vision plans to support physical well-being.

  • Life and disability insurance offerings that promote security and peace of mind.

  • 401(k) retirement plan featuring employer matching to help build your long-term financial stability.

  • Flexible spending accounts (HSA/FSA) to assist with managing healthcare and dependent care expenses.

  • Paid time off policies including vacation sick leave and holidays designed to foster work-life balance.

  • Opportunities for professional development such as training programs cross-training in clinic roles and growth pathways.

  • Supportive collaborative team culture where every staff member s contribution is valued and encouraged.



Licensed Physical Therapist (required) with a proven track record of leadership in outpatient rehabilitation or multisite program management. At least 5 7 years of clinical experience, including supervisory or program development responsibilities. Excellent clinical, operational, and analytical skills; capable of interpreting data and making data-driven decisions. Strong leadership, communication, and organizational abilities. Familiarity with rehab documentation, quality assurance practices, and regulatory standards. Strategic mindset with the ability to inspire clinical teams and drive continuous program improvement.

Employment Type

Full Time

Company Industry

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