HR Analyst – Total Rewards & Recognition

About Us

Total Rewards Analyst

At Copeland we believe that recognizing and rewarding our people is key to driving engagement performance and a thriving workplace culture. As part of our Global Total Rewards team you will play a critical role in supporting and evolving both our recognition strategy and broader Total Rewards initiatives.

This role blends analytical operational and strategic support with a strong emphasis on employee recognition as a foundational element of our total rewards philosophy.

Key Responsibilities

Recognition Program Support

• Serve as the primary administrator for Copelands global recognition platform supporting functionality data integrity and daily operations.

• Respond to user inquiries and issues ensuring timely resolution and a positive user experience.

• Assist with updating platform content configurations and communications.

Reporting & Analytics

• Maintain reports and dashboards to track program usage spend and engagement.

• Compile and distribute recurring reports and ad hoc data requests to support decision-making.

• Support data validation and accuracy across systems and reports.

Financial Operations

• Support the invoicing and payment process for recognition and other Total Rewards vendors.

• Assist in tracking spend reconciling invoices and ensuring compliance with internal financial processes.

• Help maintain records and documentation for audits and internal reviews.

Vendor Coordination

• Serve as the day-to-day contact for recognition platform provider.

• Monitor service delivery report issues and escalate as needed.

• Assist with coordinating updates feature releases and communications with vendors.

Process & Compliance Support

• Support continuous improvement initiatives by helping to document and streamline processes.

• Ensure programs comply with internal policies and applicable tax or legal requirements.

• Maintain process documentation and support audit readiness.

Stakeholder & User Support

• Collaborate with HR Communications Finance and regional teams to ensure consistent program delivery.

• Provide training materials and guidance to employees and managers on Total Rewards tools and processes.

• Promote awareness and use of Total Rewards offerings through ongoing support and communications.

Broader Total Rewards Support

• Provide administrative and operational support for Total Rewards projects including benefits compensation and employee experience efforts.

• Assist in coordination documentation and communication for cross-functional rewards initiatives.

Required Qualifications

• 24 years of experience in recognition program support HR operations Total Rewards finance or systems administration.

• Strong analytical and reporting skills including data accuracy and visualization.

• Excellent organizational skills with the ability to manage multiple priorities.

• Strong communication and interpersonal skills with a collaborative mindset.

• Proficiency in Microsoft Office especially Excel.

• Authorization to work in the United States without sponsorship now and in the future.

Preferred Qualifications

• Experience working with global recognition platforms (e.g. Achievers Workhuman Bonusly).

• Familiarity with Workday or other HRIS systems.

• Understanding of global invoicing and accounting processes.

• Bachelors degree in Business HR Finance or Information Systems.

• Experience with data tools such as Power BI.

• Spanish fluency is a plus.

Why Copeland

At Copeland youll join a team committed to delivering a meaningful employee experience through recognition and reward. Youll be part of a supportive environment where your work helps employees feel valued and connected around the globe.

What We Offer

• Competitive compensation and benefits

• Flexible hybrid work arrangements

• Global exposure and career development opportunities

• A diverse and inclusive culture focused on continuous improvement