Deputy Manager - Operations - Airline Campaign - Graveyard Shift
Deputy Manager - Operations - Airline Campaign - Graveyard Shift
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Finance and Administration and Information Technology (IT) to ensure success Analyze operational practices and implement changes to enhance service operations and profitability for effectiveness and efficiency Conduct regular staff meetings to discuss the accounts status and progress keeping the management team abreast with the latest developments Collaborate with Training and Quality department to establish excellence in product knowledge and maintain if not achieve exceptional customer service Work with the HR department to recruit quality agents retain employee talent and maintain smooth interpersonal relationships Create a culture of compliance work ethics and integrity within the program by being a role model to all employees Perform other duties and responsibilities that may be assigned from time to time Envision the programs future and implement plans strategies and policies to guide and direct employees to achieve it Supervise and coordinate the programs operations and make sure employees have the resources needed to do their jobs Establishing organizational compliance and control standards to ensure company staff follow ethical business practices Building the program and company image through effective and progressive interaction with clients and other departments Establish and maintain operational performance metrics based on identified service level agreements
Qualifications :
Minimum requirement of at least 3 years with relevant experience as an Assistant ManagerMinimum requirement of at least 1 year with relevant experience as a Deputy Manager Travel Experience
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
