We are a leading BPO based in Wynberg Cape Town seeking an experienced HR Administrator / Officer to join our team on a fixed term (Maternity Cover) contract. Competitive marked salary depending on experience
As an HR Administrator / Officer you will contribute to our ongoing HR Functional Area success managing the day-to-day administrative tasks of the HR department ensuring smooth operations accurate record-keeping and compliance with HR policies and legal requirements.
Key Responsibilities (not limited to):
Record Management / Systems & Processes
- Maintain accurate and up-to-date employee records including personnel data contracts and performance evaluations.
- Update HR databases and ensure compliance with data privacy and security regulations.
- Oversee HRIS systems (Zoho-Recruit Zoho People) ensuring accurate record-keeping and compliance with company policies.
Reporting
- Generate reports on headcount attrition absenteeism asset retrieval upon exit policy adherence and record accuracy.
Recruitment Support
- Assist with interviews onboarding induction and application verification ensuring policy compliance.
Employee Engagement
- Serve as a point of contact for HR-related inquiries and resolve employee relations issues.
- Support payroll queries and employee engagement initiatives.
Performance & Productivity
- Maintain high standards of performance and quality ensuring accurate execution of all tasks.
- Keep management informed of any issues affecting productivity.
Compliance
- Ensure HR practices align with legal requirements and company standards.
- Stay current on employment laws and regulations.
Requirements
- Grade 12 or equivalent qualification.
- Tertiary qualification in Human Resources Management or related field (Advantageous)
- 2 years experience with working in an employee-centric environment ideally in BPO / Contact Centre
- Proficiency in Microsoft Office HRIS
- Systems/ Zoho People/Recruit system experience (advantageous)
- Excellent communicative and relationship-building skills
- Excellent proficiency in English (Read Write and speak)
- Excellent organizational skills with outstanding attention to detail
- South African Resident
- Criminal Clear record
- Own transport (advantageous)
- Able to start immediately
Benefits
- Opportunity to work in a dynamic fast-paced contact center environment.
- Direct impact on business growth and client satisfaction.
- Supportive leadership and career development opportunities.
- Exposure to global clients in Travel and/or Retail sectors.
- A culture rooted in transparency performance and innovation.
- Competitive compensation package aligned with experience and expertise.
Grade 12 or equivalent qualification. Tertiary qualification in Human Resources Management or related field (Advantageous) 2+ years experience with working in an employee-centric environment ideally in BPO / Contact Centre Proficiency in Microsoft Office, HRIS Systems/ Zoho People/Recruit system experience (advantageous) Excellent communicative and relationship-building skills Excellent proficiency in English (Read, Write and speak) Excellent organizational skills with outstanding attention to detail South African Resident Criminal Clear record Own transport (advantageous) Able to start immediately