Entry Level Customer Service Assistant
Entry Level Customer Service Assistant
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Job Description
Job Description
We are seeking an enthusiastic and motivated Entry Level Customer Service Assistant to join our growing team. This role is ideal for individuals looking to start their career in a dynamic fast-paced environment. The successful candidate will provide exceptional support to our clients address inquiries and assist in ensuring an outstanding customer experience.
Responsibilities
Respond to customer inquiries via phone email and in-person in a timely and professional manner
Assist in resolving customer issues and escalating complex matters when necessary
Maintain accurate records of customer interactions and transactions
Collaborate with internal teams to ensure client satisfaction
Provide product and service information to customers
Support the development of customer service procedures and best practices
Qualifications :
Qualifications
High school diploma or equivalent (Bachelors degree preferred)
Strong verbal and written communication skills
Excellent problem-solving and multitasking abilities
Positive attitude and a strong commitment to customer satisfaction
Basic computer skills including Microsoft Office Suite
Ability to work both independently and as part of a team
Additional Information :
Benefits
Competitive salary
Opportunities for career growth and professional development
Comprehensive training program
Supportive and collaborative work environment
Health dental and vision insurance options
Paid time off and holidays
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
